Adding disposition codes

You can add disposition codes for the store associate to select for each returned product.

1. Perform the following steps to create a disposition code:
   1. Log in to Sterling Business Center as a system administrator.
   2. From the Organization menu, select the organization for which you want to apply the rules.
   3. Click System Setup. The System Setup home page opens.
   4. Expand the Return Order menu.
2. Click Disposition Codes. The Return Disposition page opens.
3. Click Add. The Add window opens.
4. Enter the Disposition Code.
5. Enter the Description.
6. Select the Product Class from the menu, if applicable.
7. Select the Damaged check box if the disposition of the product means that the product is Damaged.
8. Click the Final Disposition check box if this disposition is a final disposition and cannot be modified after the store associate selects it.
9. Click Save.