Managing

The topics in this section highlight the concepts and tasks that are related to managing IBM Sterling® Order Management System.

Starting the Applications Manager
This topic describes how to launch the Applications Manager.
Application Console user help
Learn how to manage and work with the various functionalities and screens in the Sterling™ Order Management System Application Console .
Sterling Business Center
This topic provides information about Sterling Business Center application user interface.
Using the end-user interfaces
This section describes the end-user interfaces provided with IBM Sterling Order Management System.
What's new in Order Hub
To meet your business needs, Order Hub introduces important new features and enhancements.
Archived what's new in Order Hub
Review the list of enhancements and changes that were included in the previous Order Hub application.
Using next-generation Order Hub
Order Hub is an IBM Sterling Order Management System user interface that fulfillment and order management professionals can use to manage their fulfillment network.
Defining resource permissions for Order Hub
Create or update a user group's resource permissions to determine the pages and actions that users can access within Order Hub. Every user that wants access to Order Hub must belong to a user group.
User does not see menu items in Order Hub
When you log in to Order Hub, you do not see any menu items in the navigation menu, or you do not see as many menu items as you think you should see.
Contact your administrator to enable this feature
A message similar to "Contact your administrator to enable this feature" appears in multiple areas within the Order Hub user interface.
You do not have permission to view the content or actions on this page
You might encounter the following error on some pages within the Order Hub user interface.
Workspace details
As a fulfillment manager, you can view various metrics and key performance indicators that are driven by real-time data on the workspace. The workspace consists of various widgets that display metrics that are related to your node performance and orders data.
What's new in Order Hub
To meet your business needs, Order Hub introduces important new features and enhancements.
Archived what's new in Order Hub
Review the list of enhancements and changes that were included in the previous Order Hub application.
Using Order Hub
Order Hub is an IBM Sterling Order Management System user interface that fulfillment and order management professionals can use to manage their fulfillment network.
Managing B2B operations
IBM Sterling Order Management System now includes advanced business-to-business (B2B) capabilities. These capabilities empower account managers to effectively manage customer accounts, identify and address orders with issues, and drive sales through maintaining strong relationships.