Seller entitlements and customer entitlements: an example

Seller entitlements allow a catalog organization to control other organizations' access to categories in the master catalog.

Depending on its seller entitlements, an organization may be able to view categories managed by the catalog organization or another organization; or, an organization may be restricted from viewing a competitor's categories in the catalog. Additionally, an organization may be entitled to sell items from specified categories in the catalog.

Customer entitlements allow an enterprise to define items its customers can buy. If seller entitlements allow an enterprise to sell catalog items that are managed by the catalog organization or another organization, the enterprise can sell those items to its customers by defining customer entitlements for its customers.

In the following figure, XYZ-CORP is an enterprise and catalog organization that allows XYZ-Retail, a XYZ-CORP subcatalog organization, to sell items from the catalog. XYZ-CORP uses seller entitlements to specify that XYZ-Retail can sell items from the Memory and Platform categories. In this example, XYZ-Retail sells items from the Memory and Platform categories, which XYZ-CORP manages.

Additionally, XYZ-Retail does not inherit customer entitlement rules from XYZ-CORP. In this case, XYZ-Retail defines its own customer entitlements, which determine the items XYZ-Retail's customers can buy. However, XYZ-Retail can only entitle its customers to buy items that XYZ-Retail is entitled to sell. If XYZ-Retail specifies the Platform category in a customer entitlement for its customer XYZ-Store, XYZ-Store can buy items from the Platform category, but not from the Memory category.

The following graphic shows the seller and customer entitlement example.
entitlement_example3