Searching for a customer entitlement in IBM Sterling Business Center

You can search for a customer entitlement and view its details using either a basic or an advanced search.

  • Basic Search: This type of search enables you to perform a quick search by specifying basic criteria such as the complete or partial identifier of the customer entitlement, or the complete or partial description of the entitlement.
  • Advanced Search: This type of search enables you to perform a search based on the criteria that you had selected. You can select the criteria and the corresponding operator, and then select or specify the corresponding values.

You can search for a customer entitlement from the Customer Entitlement Search screen.