Modifying contract order lines

Modifying contract order lines helps you to adjust prices, quantities, or other details to reflect changing business needs or customer agreements. These modifications help ensure accuracy, improve compliance, and help to maintain strong customer relationships by aligning orders with current expectations.

1. Log in to Order Hub.
2. From the main menu, select Dashboards > Account.
3. From the Account menu, select the account for which you want to view the contract order.
   To find a specific account, start typing the account name. The list updates to show matching accounts.
4. Click the flyout menu icon and select Contract orders.
5. Select the contract order that you want to modify.
6. Click the flyout menu icon and select Order lines.
7. From the Contract order lines page, select Actions > Edit contract order lines.
8. Modify the contract order lines.
   You can make the following types of changes to a contract order line.

   • Revise prices
   • Revise quantities
   • Select order lines and assign groups
   • Select ship to addresses
   • Delete order lines
9. Optional: Specify ship to addresses for specific line items.

You can specify a ship to address for either a single line item, or multiple line items. To specify a ship to address for a single line item, from the Ship to column, click Select address. To specify a ship to address across multiple line items, select the line items and click Select ship to address. The system displays the Select shipping address window. Select one of the radio buttons to view the additional buyer addresses or contract addresses. There are several ways to update ship to addresses for the line items.

Selecting a specific ship to address

1. From the side navigation, begin to enter the data that you want to search by. The system displays the addresses that fit your search criteria.
2. Select the address that you want. The address fields update to reflect the address that you selected.
3. Click Select.

Adding a new ship to address

1. Click Add address.
2. Enter the data for the address fields.
3. Select where you want to save the address.
4. Click Save. The address is now available to select.

Modifying a ship to address

1. In the Ship to column, click the search icon that is next to the current ship to address.
2. Change the data in the address fields.
3. Select where you want to save the address.
4. Click Save. The updated address is now available to select.

10. To delete either a single order line or multiple order lines, complete one of the following steps:
    • To delete a single contract order line, scroll to the end of the line and click the trash can icon.
    • To delete multiple contract order lines, select the checkboxes for the contract order lines that you want to remove, click Remove lines, and then click Delete order lines.
11. When you have made all modifications, click Finish.