Dissociate a cross-sell item from an item

You can dissociate a cross-sell item from an existing item if you do not want this association in order to promote an add-on or accessory item, which when combined with the original item makes a better package.

About this task

To dissociate a cross-sell item from an item:

1. Navigate to the Items Associations screen. To navigate to the Items Associations screen, perform the following steps:
   1. Log in to Sterling™ Business Center as an Item Administrator.
   2. The application home page is displayed. Click the Products tab.
   3. From the Products home page, click Find Item in the Catalog dashlet.
   4. The Basic Item Search screen is displayed. Click Search to view a list of all available items. Alternatively, you can use either the Basic Search or Advanced Search option to narrow down the list of items displayed.
   5. In the Items panel with the list of items that is displayed, click the Item ID hyperlink of the item.
   6. The item details are displayed in the Primary Information screen. In the Related Tasks panel, select Manage Cross-Sells.

      The Items Associations screen is displayed.

2. In the Items area that is displayed, select the item that you want to disassociate from an item.
3. Click Remove.
4. A message asking you for confirmation is displayed. Click Yes to disassociate the item.

   The selected item is dissociated from the item.