Delete a service in IBM Sterling Business Center

You can delete an existing service that is no longer required. However, you can delete a service only if it is in Held status.

About this task

Note: Before you delete a service, you must consider the fact that the service may be used in existing transaction data for inventory, orders, ship advises, returns, distribution rules, or price sets. Also, depending on your configuration, external systems may also be referencing this service.

You can delete a service from the Primary Information screen.

To delete a service:

Procedure

  1. Navigate to the Primary Information screen. To navigate to the Primary Information screen, perform the following steps:
    1. Log in to Sterling™ Business Center as an Item Administrator.
    2. The application home page is displayed. Click the Products tab.
    3. From the Products home page, click Find Service in the Catalog dashlet.
    4. In the Service Search screen, click Search to view a list of all the available services. Alternatively, use either the Basic Search or the Advanced Search option to narrow down the list of services displayed.
    5. In the Services panel that is displayed, click the Service ID hyperlink.

      The Primary Information screen is displayed.

  2. The services details is displayed in the Primary Information screen. Click Delete.
    Note: The Delete button is enabled only if you have the user privileges to delete a service.
  3. A message asking you for confirmation is displayed. Click Yes to delete the service.

    The service is deleted, and the list of services is updated.