Custom orders

Custom Orders support supplying customized products.

Sterling Order Management System supports two types of Custom Orders:

  • Orders which are made-to-order
  • Orders which are made-to-customer

A made-to-order order has items which are produced uniquely for this order. The item is made from unfinished materials, specifically for this order. There is no existing inventory for the item, and there is no expectation that another item exactly like this one might be ordered.

A made-to-customer order is created based on the requirements of the Buyer. It assumes that the buyer plans to place multiple orders for this particular item. The made-to-customer order is designed for use by Buyer organizations that make repeated purchases for an item that has been configured to its requirements.