Scheduling of an order line that is being delivered
An order line with its delivery method set to
cannot be scheduled unless a service work order has been created for that line.
By default, if a service work order has been created,
the line can be scheduled after an appointment has been taken. If
the appointment has not been taken and a scheduling attempt is made,
the line is dropped in
However, Sterling Order Management System can be configured to allow orders to be scheduled before service work order appointments are taken.