Adding a service skill to a service association

You can add multiple service skills to a service association. The service skill table for the item service association manages service skills for that service association.

About this task

To add a service skill to a service association:


  1. In the Service Association Details window, choose the Create New icon from the "Service Skills For This Service Association" table. The Service Skills List pop-up window displays.
  2. Select the applicable service skills and choose the Save icon. The service skill is added to the Service Skills table.