Outbound integration using APIs

IBM Sterling® Order Management System does not provide a client to communicate with external applications. However, customers can develop a REST or SOAP client and introduce it into Sterling™ Order Management System through the customization route to communicate with external systems.

Note: You must carefully handle remote API errors in your client by using timeouts and fallbacks so that the transactions on the Sterling Order Management System side are not impacted due to remote service unavailability.