Next-generation platform

Workspaces

A workspace is a personalized view that displays metrics and key performance indicators for a defined set of nodes in real time.

In a workspace, you can view the number of open orders and available nodes, view the number of shipments that are assigned to the node, and various node analytics data such as fill rate. All relevant data from orders, releases, and shipments are stored in a set of metrics tables in the Sterling Order Management System database. This data is processed in real time by a set of agents to calculate metrics. If you customized the statuses that are used during order fulfillment, then you can configure the metrics agents to understand the set of statuses that define when an order has been fulfilled. For more information about statuses, see Customizing statuses that are considered Fulfilled.