Searching for users and viewing user details by using next-generation Order Hub

As an administrator, you can search for users and view user details by using next-generation Order Hub.

Procedure

  1. Log in to next-generation Order Hub.
  2. Select Security > Users.
  3. Click Search.
  4. To search for users based on certain criteria, enter values for one or more of the following fields.
    • In the Organization field, select an organization.
    • In the User name field, enter a full or partial user name.
    • In the Team field, select a team.
    • In the Queue field, select an alert queue.
    • In the User ID field, enter a full or partial user ID.
    • In the User status field, select either Active, Inactive, or Either.
    • In the User group field, select a user group.
  5. Click Search.
  6. If the search results produce more than one user, sort the user list alphabetically by User ID or User name by selecting the up-arrow or down-arrow in the column headings.
  7. To view details for a particular user, select the checkbox next to the User ID and select View details.