Archived what's new in Order Hub in previous years

Important new features and enhancements were introduced in Order Hub in previous years.

8 October 2024

Enhanced the safety stock settings for network rules as per node-level aggregate: You can now create the safety stock at network level as per the node-level aggregate that defines the amount of safety stock to withhold either as fixed number or as percentage of available inventory across all the nodes within the network.
For more information, see Creating safety stock setting at network level.
Search for the supply and demand changes in IBM® Sterling™ Intelligent Promising: You can now search the supply and demand changes for the items in specific ship nodes from the Order Hub UI. For more information, see Searching Supply and demand.
Create and search inventory reservations in Sterling Intelligent Promising: As a fulfillment manager, you can now create inventory reservations from the Order Hub UI. For more information, see Creating a new reservation.; You can also search the inventory reservations from the UI by using the Item ID, Reference, or Reservation ID. For more information, see Searching the inventory reservations.
Define shipping notification time in Sterling Intelligent Promising: As a fulfillment manager, you can define the minimum shipping notification time by using the Order Hub UI. The Shipping notifications tab is introduced under node configurations. You can now set the minimum time for a delivery or a pickup to be initiated. For more information about how to define the shipping notification time, see Configuring shipping notification time.
Improved ability to monitor node performance in Sterling Intelligent Promising: A new optimization objective node performance is introduced for Sterling Intelligent Promising Premium users. As a fulfillment manager, you can now monitor the node performance with the help of the Node performance feature. You can use AI-powered models to predict node cancellation rates and node reschedule rates, which can help you to optimize order fulfillment. For more information, see Node performance. A new optimization objective called Risk reduction cost was added to the optimization profile. To enable the node performance feature, you must assign weight to the Risk reduction cost optimization objective while you create or edit an optimization profile. For more information, see Managing optimization profiles.
Ability to return nonreturnable items: Authorized approvers can now override return policies and create returns for nonreturnable items. For more information, see Creating order returns.
Improve inventory searches by requiring mandatory criteria: You can improve your inventory search results by requiring users to input mandatory criteria such as Item ID. For more information, see Configuring settings.
The Inventory page can retain its previous look: The inventory search uses a new data model. You can retain the previous look of your inventory page by overriding the default setting. For more information, see Inventory in Configuring settings.
Fixes and resolved issues: This release contains fixes and resolved issues that were found to help make sure that Order Hub functions properly. For more information, see Order Hub resolved issues.

6 September 2024

Configure Inventory availability search with IBM Sterling Intelligent Promising: You can search the inventory availability by Availability type (Sell, Schedule, Release), Product class, Location (Node, Distribution group), and Segmentation (Segmented and Unsegmented).
For more information, see Searching inventory availability.
Configure supply demand types and fulfillment options at item level with IBM Sterling Intelligent Promising: Order Hub customers can now create and delete the supply demand types. For more information, see Managing supply demand types.; You can now create, delete, enable, and disable the inventory fulfillment options at item level. For more information, see Managing fulfillment options.
Configure carrier services for physical or dimensional weight with IBM Sterling Intelligent Promising: You can configure the career services to input the physical weight or dimensional weight of the package. For more information, see Configuring carrier services.
Fixes and resolved issues: This release contains fixes and resolved issues that were found to help make sure that Order Hub functions properly. For more information, see Order Hub resolved issues.

2 August 2024

Next-generation Order Hub

Next-generation Order Hub is now available for on-cloud customers. This Order Hub release includes new features such as simplified log in, more efficient user management, scheduled updates per environment, which is simplified and streamlined software development, and a more effective customization process. For more information, see Next-generation Order Hub.

Filtering orders by status

You can review the order optimization decisions that are made by the Optimization service, specifically for prepurchase order scenario or calls made for Calculate checkout assignments using costs API.

You can create an optimization profile with order status conditions. For more information, see Managing optimization profiles.

You can filter the orders by order status from the Optimization dashboard and Optimization explainer. For more information, see the Viewing the optimization dashboard and Order list page of Sterling Intelligent Promising Inventory Visibility documentation.

Customize the login page

You can customize the branding that appears on the Order Hub login page to reflect the specific brand name and logo of your organization. For more information, see Customizing the login page.

8 July 2024

Fixes and resolved issues: This release contains fixes and resolved issues that were found to help make sure that Order Hub functions properly. For more information, see Order Hub resolved issues.

7 June 2024

Add new routes to existing applications in Order Hub: You can customize applications by adding new routes to the applications. You use the schematics command to create the packages for each route and update the files within the application. For more information, see Adding new routes to existing applications.

3 May 2024

Set added default settings for inventory considerations by using Order Hub: In IBM Sterling Intelligent Promising, you can set default settings for inventory considerations. You configure inventory availability and reservation expiration time by using the Order Hub user interface. For more information, see Tenant settings.
Configure added node properties by using Order Hub: You can configure several new node properties for Sterling Intelligent Promising by using the Order Hub user interface. For more information, see Configuring nodes.
Use HTTP to run Order Hub customizations: You can configure the system so that Order Hub uses HTTP to call Sterling Order Management System APIs. For more information, see Running Order Hub customizations by using HTTP.

5 April 2024

IBM Sterling Intelligent Promising promising rules support destination-based conditions: You can restrict your promising rules by applying carrier service restrictions and destination-based conditions, such as Country, State, and City. For more information, see Promising rules.
Define, search, and view carrier services by using carrier transit details: You can specify the carrier transit details that you want to consider for a carrier service for an order. You can also search and view carrier transit zones and rates based on various criteria, such as origin, destination, node type, and weight range. For more information, see Viewing transit carrier details.
Filter by order status in the Optimization explainer: In the Optimization explainer, the Order list page includes an order status filter. You can filter the orders by Standard or Cart/draft order status. For more information, see Order list page.

1 March 2024

Optimization setting enhancements: Fulfillment managers can now see optimization considerations on the Tenant configurations page in the Order Hub user interface. For more information, see Tenant settings.

19 January 2024

Order Hub now has on-premises support for IBM Sterling Intelligent Promising: Order Hub on-premises customers can now access IBM Sterling Intelligent Promising features. For more information, see Sterling Intelligent Promising Overview. To configure IBM Sterling Intelligent Promising integration, see Configuring a connection to Sterling Intelligent Promising Inventory Visibility cloud environment.
The Order Hub framework is now on Angular v15: Angular v13 is at an end of life status, so the Order Hub framework is now on Angular v15.
New Shipment metrics enhancements: Fulfillment managers can now use two new tabs in the Shipment metrics pages to view the shipment status and release status durations. The Shipment status duration tab provides a view of the number of hours that the shipment was in the specific status (example, in the Ready for backroom pickup status). The Release status duration tab provides a view of the number of hours that the order release was in the specific status. For more information, see Node metrics page.
View and modify default tenant settings for IBM Sterling Intelligent Promising: Administrators can now view and modify default tenant settings for IBM Sterling Intelligent Promising. For more information, see Tenant settings.
Create rules with item attribute conditions: Fulfillment managers can now create rules with item attribute conditions. Item attributes are added as a new condition type when you are creating rules.

5 October 2023

Fixes and resolved issues: This release contains fixes and resolved issues that were found to help make sure that Order Hub functions properly. For more information, see Order Hub release notes.

1 September 2023

Federated login for Order Hub (on-premises deployments): You can set up federated login for Order Hub on premises for the developer toolkit, for traditional, or for container installations. For more information, see Setting up federated login for Order Hub.

4 August 2023

Large order support: Order Hub can now load large B2B orders to help you more efficiently manage order lines. For more information, see Order details tab and Configuring settings.

Shipment and shipment age metrics: You can now view shipment and shipment age metrics from the Node metrics page. Three tabs on the Node metrics page display data for performance, shipment, and shipment age metrics. For more information, see Node metrics page.

HTTP support (on-premises deployments): Order Hub now supports HTTP in on-premises deployments. For more information, see Setting up Order Hub

17 July 2023

Change capacity conversion factor: You can change the capacity conversion factor for a node or node type, when the capacity unit of measure is set to RELEASE in the Sterling Order Management System. For more information, see Changing the capacity conversion factor .

Create transfer rules: You can create transfer rules to set up automatic node-to-node transfers. For more information, see Creating a transfer rule in Order Hub.

Other audit properties for Sterling Inventory Visibility: The following extra audit properties are available for Sterling Inventory Visibility: Change made on, Adjustment reason code, Supply accepted time, and Estimated time of arrival. For more information, see Viewing inventory audit details.

Fulfillment options for Sterling Intelligent Promising: You can set fulfillment options at the node in Sterling Intelligent Promising to determine whether the node supports shipping or pickup options. For more information, see Set fulfillment options at the node.

2 June 2023

Include custom attributes in supply audits: In Configuration > Custom attributes, set the purpose of custom attributes to Supply. Then, you can include them in supply audits. For more information, see Searching audit inventory.

Order Hub availability: Order Hub is available on the IBM Sterling Order Management System SaaS traditional platform as version 23.2 rolls out.

5 May 2023

Resource permission for user roles: Tenant managers can access the User roles page only by making sure that they are part of a custom resource group with permission for Settings > List Views > User roles. For more information, see Defining resource permissions for Order Hub.

Fulfillment options for item and node combinations in IBM Sterling Global Inventory Visibility: Fulfillment managers can enable or disable fulfillment options for item and node combinations in IBM Sterling Global Inventory Visibility. For more information, see Setting fulfillment options.

(On-premises) Log in authorization changes for Order Hub in Sterling Order Management System Software: The Sterling Order Management System login API is called when logging into Order Hub in Sterling Order Management System. The default behavior of the login call has changed to include the Authorization request header. This allows the login to support an Sterling Order Management System environment that is configured with BASIC auth. However, including the Authorization request header does not work with the Oracle WebLogic Server. To disable including the Authorization request header, set OH_LOGIN_AUTH_HEADER=N in the oh-setup.properties file. For more information, see Setting up Order Hub.

6 April 2023

Fixes and resolved issues: This release contains fixes and resolves issues to ensure that Order Hub functions properly. For more information, see the Order Hub resolved issues.

20 January 2023

Applying holds to order lines: Holds can be applied to entire orders or now to individual order lines. For more information, see Applying order holds and cancellations.

Managing distribution groups: Create and manage distribution groups from within Order Hub. For more information, see Managing distribution groups.

Defining editable columns in existing tables: Update the buc-table-config.json file to define editable table columns with their configurations and options. For more information, see Adding columns and actions to existing tables.

30 September 2022

Adding custom actions and custom tabs to the Order Hub order details page: Use the new instructions for how to add custom actions and custom tabs to the Order Hub order details page by using the differential customization approach. For more information, see Adding custom actions to existing pages and Adding custom tabs to existing pages.

Creating safety stock rules: Order Hub has a new rules-based method for managing safety stock. As a fulfillment manager, you can create, edit, delete, or duplicate a safety stock rule. For more information, see Safety stock rules.

26 August 2022

Viewing invoice details in Order Hub

View the invoice details tab in Order Hub by clicking an invoice number on the Invoices tab. For more information, see Invoice details tab.

Checking for existing customizations in Order Hub

You can check for existing customizations by viewing which modules are modified in your tenant. If you have customized pages or routes in your tenant, those pages will not be updated when new software versions are released. For more information, see Checking for existing customizations.

Addition of modification reason modal when you are saving the order

When you save the order, order line details, and order release details, you can now provide the reason for modification in the modification reason modal. For more information, see Order Details tab and Inbound order Details tab.

Update to the order holds

If you are not part of a specific user group that is configured for the hold type, then you cannot add or manage the hold type. For more information, see Placing orders on hold.

29 July 2022

Gathering diagnostic information for Order Hub related issues

Use the new instructions for how to gather diagnostic information for Order Hub related issues. For more information, see Gathering diagnostic information for Order Hub related issues.

11 July 2022

Addition of modification reason modal when you are saving the order and order line details

When you are saving the order and order line details, you can now provide the reason for modification in the modification reason modal. For more information, see Searching for outbound orders and Searching for inbound orders.

Updates to the inventory search page

The inventory search page now includes new fields such as item characteristic and include zero inventory items to help streamline your inventory search result efficiently. For more information, see Searching inventory availability.

Addition of inventory demand audits on the audit search page

You can now search for inventory demand audits in the audit search page and configure the audit search fields to narrow your audit search results. For more information, see Searching audit inventory

7 June 2022

Deploying customizations with a CI/CD pipeline

You can deploy customizations by using a continuous integration and continuous delivery (CI/CD) approach. Set up a build machine with the necessary tools to build and deploy customizations. For more information, see Deploying customizations with a CI/CD pipeline.

Search for orders by organization

The Order search page now supports searching for Buyer and Seller organizations. Previously, you manually typed an organization name and hope that you typed the name or part of the name properly. To ensure that the query includes an existing organization, you can now click the magnifying glass icon to search for an organization and chose from a list.

The Buyer search field includes a magnifying glass button at the end of the row to search for an organization

Update to the demand quantity in inventory

The demand quantity in the SKU details page is now updated to include a demand modal that has demand information and a search filter to search for the demand details list. For more information, see Viewing SKU details

10 May 2022

Reorganized Inventory menu structure

The inventory menu was reorganized to provide a consistent experience with in Order Hub and across all IBM Sterling products and services. For more information, see Managing inventory

Audit inventory

Order Hub has a new audit inventory search option to perform inventory audits. For more information, see Searching audit inventory.

Customize search criteria on the Inventory search page

Customize the search criteria to configure the search fields that are displayed on the page. For more information, see Searching inventory availability.

12 April 2022

Improved Create order page

The Create order page is improved with the following capabilities:

Provide more order details by using the Advanced editor option.
Search for business customers by using a new Organization name search field within the Customer information > Advanced search window.

For more information, see Creating an order.

Edit dates on details pages

Manage dates such as the Order cancel date, Expected ship date, or Requested ship date.

For Orders: Change custom dates at the order, line, or release level. For more information, see Dates tab.
For Shipments: Add or remove additional dates at the shipment level. For more information, see Shipment dates tab.

Updated User roles page to include an "OMS User ID" column

The OMS User ID column displays the User ID (defined in Application Manager) that is associated with the user's Order Hub login. If the OMS User ID is not correct, then the user will not be able to see any menu items in Order Hub. Administrators can clear the column and resolve the issue immediately without needing to contact IBM support. For more information, see User does not see menu items in Order Hub.

Reorganized menu structure

The menu was reorganized to provide a consistent experience across all IBM Sterling products and services that are available in Order Hub.

Save search on Inventory search page

Use the save search option in the inventory search page to save the search criteria for future use. After you save, you can reload the saved criteria by clicking the saved search option at the top of the page. For more information, see Searching inventory availability.

7 March 2022

Pack container

When you pack items into a container for shipping, you can now manually record the container details with the Pack container action in Order Hub. For more information, see Packing a container.

Order Hub customization tutorials

Follow step-by-step tutorials to learn how to:

Create and add your own pages.
Customize existing search pages.
Create actions and call Sterling Order Management System APIs.
Create tables by using our Order Hub schematics.

For more information, see Tutorials.

25 February 2022

Order Hub container included in the developer toolkit for customization

Use the developer toolkit to easily customize Order Hub by creating new applications or modifying existing applications. The toolkit provides all the source code that renders the Order Hub application menus and includes scripts to automate processes for a quick set up. You can use the source code as a starting point for your customizations. For more information about how to set up Order Hub in the toolkit, see Overriding the default Docker Compose properties. For more information about customization, see Customizing Order Hub.

Note: If you are currently customizing by using the IBM Github reference repository, those procedures and scripts still work but it is recommended that you switch to use the developer toolkit.

Shortage metrics

The Node details page and Node metrics page now displays Shortage metrics. A shortage occurs when you do not have enough inventory to fulfill the order line quantity. For more information, see Node details: Shortages and Shipment metrics.

3 February 2022

Place shipments on hold

Place a shipment on hold if you need someone to review before the shipment progresses through the shipment pipeline. For example, you need someone to verify the destination address. You can add holds from the Holds tab of the shipment record. For more information, see Holds tab.

Add custom actions to tables

Add custom buttons to allow users to take action on a row in a table. For example, a fulfillment specialist can use the Outbound order search page to find all orders that are back ordered. You can create a custom action to send an email to a manager with the information from the selected rows in the table. For more information, see toolbarActions and overflowMenuActions.

13 January 2022

Add appointment

Schedule appointments to complete service work orders such as installations or deliveries for oversized furniture. For more information, see Adding an appointment.

Create resource permissions to access control custom pages and actions

If you customized Order Hub with your own pages or actions, you can control which user groups can access the customizations. For more information, see Creating resource permissions for custom pages and actions.

Improved capabilities for the "Create order" flow

The following enhancements are now available when you create an order.

Search for customer profile by using customer ID, postal code, or address.
Edit multiple order lines at once to change attributes such as quantity, delivery method, or ship node.

For more information, see Creating an order.

Search by all inventory

You can now search all inventory in addition to searching unsegmented and segmented inventory. For more information, see Searching inventory availability.

Adjust inventory

You can adjust the inventory based on the supply type of the inventory. For more information, see Adjusting inventory.

2021

Service capacity

Service capacity refers to the capacity of a node to fulfill delivery service and provided service requests. You can modify the standard capacity or override the capacity to adapt to changing business demands. For more information, see Searching for service capacity.

Add service tools

Add service tools to a work order to track service tool inventory or to remind the technician to bring the necessary equipment. For more information, see Adding service tools to a work order.

Improved usability for node capacity

Node capacity refers to the capacity of a node to fulfill orders. The node's Change capacity page includes various enhancements to improve the user experience.

View all previous, current, and future effective date ranges.
Create date ranges and apply the standard capacity to the new dates.
Distinct and separate Standard capacity and Override capacity views to clearly display the different configurations.

For more information, see Changing node capacity.

Search by using a custom date range

Use relative date ranges (such as Last 7 days) or specific dates to search for orders, shipments, alerts or exceptions. For more information, see Searching for outbound orders, Searching for outbound shipments, Searching for alerts, or Searching for exceptions or exception groups

View or modify service, delivery, and pickup request details

New request details page provides the ability to add lines to a specific request or view all important details of a request. For example view appointment time, charges and taxes, and additional options that were added to the request. For more information, see Request Details tab.

Improved visibility for work order and appointment actions

Work order and appointment actions are now available on both the Search results page and on the Work order details page. With the added visibility, the actions are available whenever needed to quickly complete your tasks. For more information, see Modifying work orders.

Enabled user resource permissions for all tenants on the next-generation platform

For administrators on the next-generation platform: User resource permissions provides the flexibility for an administrator to grant or revoke access to any page or action within the user interface. As part of the enhancement, all users are now required to belong to a user group. For more information, see Adding users.

Note: Back in March 2021, IBM deployed the enhancement for administrators to test and prepare for today's enablement. Emails were sent to administrators to ask that they add users to a user group before IBM automatically enables resource permissions on 1 September. If you lost access to Order Hub, ask an administrator to add you to a user group.

Modify work orders and appointments

Manage the work order appointment lifecycle with the new Cancel appointment, Record appointment completion, and Record appointment failure actions. For more information, see Modifying work orders.

Updated Work order details page to include more data

The Work order details page now include the following information:

Create shipments for return orders

Manually add shipments to your system for return shipments (ASNs) that arrive from fax, e-mail, telephone, or for trailers that arrive with no prior notice. For more information, see Creating a shipment.

Search inventory by using a custom date range

Use the custom range to select a relative or absolute time to search for inventory. For more information, see Searching inventory availability.

Utilization rate

Introducing Utilization rate graphs and KPIs for you to quickly analyze node performance based on capacity. Utilization rate provides the percentage of units or releases that were fulfilled when compared to the capacity available for the node. Utilization rates are available on various pages. For more information, see the Workspace details, Node details page, and Node metrics page.

Improved workspaces, metrics, and key performance indicators on higher environments

In May 2021, IBM released the workspaces, metrics, KPI, and alert improvements for your lower environments (DEV/QA). You can now enable the new improvements on your higher environments (Preproduction/Production) with Sterling Order Management System Version 21.2 Minor Update 2. For more information about how to enable the new improvements, see Contact your administrator to enable this feature.

Create shipments for inbound and outbound orders

Manually add shipments to your system for shipments (ASNs) that arrive from fax, e-mail, telephone, or for trailers that arrive with no prior notice. For more information, see Creating a shipment.

Enhanced search forms to not require document type

Previously in order and shipment search forms, you were allowed to search across one document type at a time. For example, search for outbound sales orders only. Now, you can search across all documents by leaving the Document type field blank. In the example of outbound orders, you can leave the Document type field empty to search across both sales orders and transfer orders. For more information, see Searching for outbound orders.

New actions available for return shipments

Format custom table columns and summary data

If you customized existing Order Hub pages to display additional data, you can now format the data. For example, format the data to show currency or date. Use the Formatter property in your customization JSON file. For more information, see Adding summary fields to existing detail pages and Adding columns and actions to existing tables

Search for work orders

Quickly search for and view all existing work orders for provided or delivery services. You can view the scheduled appointments or cancel a work order as needed. For more information, see Searching for work orders.

Enhanced Reassign pending order release/pending shipment action

Previously, after you reassigned a pending order release or shipment, the associated items were set as Backordered and the original node would not be assigned any new orders that included the backordered items. Now, you can reassign pending order releases or shipments without backordering the associated items and allow the node to continue to accept new orders. For more information, see the new option: Do not apply backorder.

New actions available for Shipments

New actions available for Orders

Enhanced order search results

Previously, you had to search through orders in either draft status or non-draft status separately. You can now choose to search across both draft and non-draft orders together in a single query. For more information, see Confirming or holding draft orders.

Search inventory by time horizon

Use the time horizon calender field to search for inventory. For more information, see Searching inventory availability.

New actions available for Orders

The following actions are now available.

Create orders

Manually create sales orders, purchase orders, or transfer orders. For example, you might need to create a sales order for someone over the phone or create a transfer order to transfer items from a regional distribution center. For more information, see Creating an order.

Create blind returns

Manually create blind returns for customers who do not have a receipt or any information about the original order. For more information, see Creating a return (without receipt).

Expired inventory

Introducing expired inventory data on the inventory pages. Expired inventory counts are now available on the search results table and also in the form of a bar chart on the details page. Expired inventory data is available only for Inventory Visibility users. For more information, see Viewing SKU details.

New Home page

Home is the new default landing page when you log in to Order Hub. The Home page provides quick access to alerts and your saved searches. For more information, see Home.

Improved workspaces, metrics, and key performance indicators

Upgraded backend services to improve the usability of workspaces and clearly define metrics calculations. All relevant data from orders, releases, and shipments are stored in a set of metrics tables in the Sterling Order Management System database. This data is processed in real time by a set of agents to calculate metrics. For more information, see

Create alert rules

Define custom alert rules to notify you when the fulfillment process is running behind schedule and presents a risk to the timely fulfillment of an order. For more information, see Managing alerts. Alert rules replaces Alert thresholds that was previously available in the user interface.

Search for alerts

Search for and act on alerts that are generated by the system. For example, you can assign alerts to a queue, or assign to a user, or manually close an alert. For more information, see Searching for alerts.

New actions available for order releases

The following actions are now available on order releases.

New actions available for order lines

The following actions are now available on order lines.

New actions available for shipments

The following actions are now available on shipments.

Search for return orders and shipments

Easily search for return orders and return shipments. View return information to inspect returned items or determine how returned items should be handled. For more information, see

Add service and delivery requests

Add service and delivery requests to orders, and then create a work order to handle the requests. For more information, see

Search inventory by time horizon

Use the time horizon calender field to search for inventory. For more information, see Searching inventory availability.

Updated graph in inventory summary tab

View the supply, demand, future supply, available inventory, and shortage with various date breakdowns based on the selected time horizon. For more information, see Viewing SKU details.

Introducing new capabilities to modify order line details

The following actions are now available on order line details.

Introducing new capabilities to modify order releases

The following actions are now available on order release details.

View active alerts

The Order details page and Shipment details page now include an Active alerts tab that displays all active alerts that were triggered for that particular order or shipment. For more information, see Active alerts tab for orders and Active alerts tab for shipments.

Search across all enterprises

On the Orders search and Shipments search pages, you can now search across all enterprises by clearing the Enterprise drop-down menu. Previously, you were only able to search on one enterprise at a time. For more information, see Searching for orders or Searching for shipments.

Improved node selector

In various pages where you need to select nodes, you previously had to first select an enterprise and then choose a node from the enterprise. For example, when reassigning shipments or creating distribution groups. The node selectors are now more flexible and you can clear the Enterprise field to see all nodes across all enterprises. Node selectors appear when completing the following actions:

Enhanced user permission capabilities

Grant or revoke access to any page and action that is available in Order Hub. User permissions are defined by using the Application Platform console within the Applications Manager.

Important: Action required by administrators before 1 September 2021. For more information, see Adding users.

Create a return order

Create returns for orders that have returnable items. For more information, see Creating a return (with receipt).

Reject an order hold

Reject orders that are on hold so that the order does not move on to the next step of the order pipeline. For more information, see Rejecting order holds.

Resubmit a rejected order hold

Resubmit a rejected order hold for validation. For more information, see Resubmitting a rejected order.

Record paper-based receipt details

Create receipts when receiving inbound shipments from purchase orders or transfer orders. For more information, see Creating a report/record receipt.

Enhanced capability for customizing existing Summary sections

IBM extended customization capabilities to support adding drop down menus within the Summary sections. For more information, see Adding summary fields to existing detail pages.

Enabled support for editing Order details

The following actions are now available on order details.

Copy order

Copy an existing outbound order when a customer wants to place a similar order. For more information, see Copying an order.

Confirm shipment

Confirm shipments that require manual confirmation. For more information, see Confirming shipments.

Manage special services

Add or remove carrier special services for orders or shipments where you are allowed to modify the service. For more information, see Managing special services.

Configuring data fields

IBM added new data fields that be enabled throughout the user interface. A tenant administrator can configure whether to display the fields. This configuration applies to all users. For more information, see Configuring settings.

Customizing the Data fields page

A developer can add more fields to the Data fields page to give the tenant administrator control over more fields. For more information, see Adding fields to the Data fields configuration page.

Business User Controls name change to Order Hub

To better align with the expanding capabilities of the next-generation user interface, IBM has changed the name of the "Business User Controls" user interface to "Order Hub".

Configuring "Search by" options for Shipment search

The Shipment search page include a Search by option where you can search by different criteria groups. By default, you are limited to searching against one of the criteria groups at a time. You can now create a custom group to include any criteria that you want. For more information, see Configuring Search-by options.

Order Hub no longer needs client certificates

IBM simplified the user experience and you no longer need to import a client certificate to access Order Hub.

Note: Other applications such as Sterling Store Engagement, Sterling Call Center, or Application Console still need a client certificate.

Managing sourcing and scheduling rules

Define sourcing and scheduling rules for product items, delivery services, and provided services. For more information, see Managing fulfillment.

Sourcing tester

Use the Sourcing tester to understand how sourcing rules affect the path that an order takes through your system. Based on the criteria that you provide, the tester applies different sourcing rules to the order and displays simulated delivery dates. For more information, see Using the Sourcing tester.

Customizing existing summary sections

By default, the Summary section of details pages displays a predefined set of data. You can customize the Summary sections to retrieve more information from Sterling Order Management System API for display within Order Hub. For more information, see Adding summary fields to existing detail pages.