Setting up a value-added services modification group

You can set up a VAS modification group.

About this task

To set up a VAS modification group:

Procedure

  1. From the tree in the application rules side panel, choose VAS > VAS Process > VAS Modification Groups. The Status Modification Group List window displays.
  2. From the Status Modification Group List, click the Plus icon. The Status Modification Group Details window displays.
  3. Enter information in the applicable fields. For field value descriptions, see the following table.
  4. Click the Save icon to save the modification group.
    Table 1. Status modification group details window
    Field Description
    Status Modification Group ID Enter a name for the status modification group.
    Description Enter a description for the status modification group.
    Inherited From Status Modification Group (Optional) Select a parent status modification group if you want to inherit modification rules from another group.
    Is Override (Optional) Check this option if you want this status modification group to take precedence.
    Condition (Optional) Select a condition if you want to specify a condition for this status modification group. Or, you can create a condition by clicking the Plus icon, which opens the Condition Detail window. Refer toAdding conditions to a status modification group for information about configuring conditions for status modification groups.
    Note: If you do not specify a condition, this group's validation is enforced.
    Subscribed Modification Types
    Available Displays a list of available modification types. This list includes all system-supplied modification types as well as the custom modification types that you created in the Custom Modification window. To subscribe a modification type, select the modification type in the Available list and click the Right Arrow icon.
    Subscribed Displays a list of the modification types for which you want to define modification rules. To remove a modification type from the subscribed list, select the modification type in the Subscribed list and click the Left Arrow icon. Click the Save icon to display the subscribed modification types in the Modification Rules tab.
    Modification Rules
    Group By Select a sort option for displaying modification types in the Primary Info tab. You can sort modification types by type, level, and status.
    Primary Info Displays the modification types that you subscribed in the Subscribed Modification Types tab. Expand the applicable modification types and levels for which you want to set up modification rules. Right click on the applicable rule and choose Allow, Disallow, or Ignore as per your business practices. Refer to Table 2 for field value descriptions.

Results

The following table describes modifications types that are available for value-added services:

Table 2. Modification rules tab, primary information
Field Description
Primary Info  
Add Activity Allow, disallow, or ignore the addition of an activity appropriately.
Add Instruction Allow, disallow, or ignore the addition of an instruction appropriately.
Add Note Allow, disallow, or ignore the addition or modification of notes associated with a work order.
Cancel Work Order Allow, disallow, or ignore the cancellation of a work order appropriately.
Change Appointment Allow, disallow, or ignore the addition, deletion, or modification of a work order appointment.
Change Appointment

User

 Allow, disallow, or ignore the addition, deletion, or modification of users assigned to complete an appointment in the work order.
Change Finish Date Allow, disallow, or ignore the modification of a finish date by which the tasks should be finished.
Change Instruction Allow, disallow, or ignore the modification of an instruction appropriately.
Change Other Attributes Allow, disallow, or ignore the modification of other attributes appropriately.
Change Other Relationships Allow, disallow, or ignore the modification of other relationships appropriately.
Change Product Line Allow, disallow, or ignore the addition, deletion, or modification of the deliverable product line associated with a work order.
Change Service Line Allow, disallow, or ignore the addition, deletion, or modification of the Service Line associated with a work order.
Change Ship To Allow, disallow, or ignore the changes made to the service location address of the customer, where the service is performed if the item is a Provided Service Item.
Change Start Date Allow, disallow, or ignore the modification of a start date appropriately.
Change Station Assignments Allow, disallow, or ignore the modification of station assignments appropriately.
Decrease Priority Allow, disallow, or ignore the decrease in priority appropriately.
Hold Type Modifications Allow, disallow, or ignore the modification of the Hold Type with which a work order is associated.
Increase Priority Allow, disallow, or ignore the increase in priority appropriately.
Remove Activity Allow, disallow, or ignore the removal of an activity appropriately.
Resequence Activity Allow, disallow, or ignore the resequencing of an activity appropriately.
Activity Allow, disallow, or ignore the modification types at the activity level appropriately.
Work Order Allow, disallow, or ignore the modification types at the work order level appropriately.