REST API integration for Service Definition Framework

IBM Sterling Order Management now supports direct REST API invocation from Service Definition Framework using configuration only and no custom Java code is required.

Overview

This feature allows you to seamlessly integrate Order Management services with:
  • External systems such as WMS, payment gateways, and carriers
  • Cloud services
  • AI and automation platforms via MCP or similar frameworks

What this enables

Table 1. Before and after comparison
Before After
Custom Java extensions per integration Pure configuration via Service Definition
Long development cycles Rapid integration
Hard-coded endpoints Configurable, property-driven
Difficult to adapt to API changes Simple configuration updates

Business benefits

  • Faster time-to-market – Integrations in minutes
  • Lower cost – No Java customization for REST calls
  • Configuration-driven – URLs, headers, auth are externalized
  • AI-ready – Enables AI-driven workflows using Order Management services
  • Enterprise-grade – Built on OMS Remote Adapter framework

Typical use cases

  • Call inventory or availability APIs
  • Invoke any external REST APIs
  • Integrate Order Management services with AI assistants
  • Reuse inbound request headers such as Authorization and Correlation IDs