Searching for exceptions or exception groups

The Exceptions page provides a simple user interface to search for and view all exceptions and exception groups.

1. Click Exceptions in the menu.
2. Choose whether you want to search for exceptions or exception groups from the Search for list.
3. Enter search criteria. The available criteria depends on your selection from the Search for list.
   Tip: Leave all fields blank to view all exceptions in the selected enterprise.

   Exceptions search fields

   Field	Description
   Exception state	Select an exception state. Initial The error is recorded and no changes or actions were made. Modified The error was modified. Saved The XML was modified, saved, and is ready to be reprocessed. Pending reprocess The saved XML was sent to reprocessing and is waiting to be processed. Fixed The XML was reprocessed and the error is now fixed (API succeeded). Ignored Reprocessing is not needed for the API call.
   Service name	Enter the interface service (as defined in the Applications Manager) from which the error you are searching for was generated. Note: Available for Exception search only.
   Sub-service name	Enter the Runtime ID from which the error you are searching for was generated. Note: Available for Exception search only.
   Group name	Enter a group name or part of a group name (as defined in the Applications Manager). Note: Available for Exception group search only.
   Queue ID	Select the queue (as defined in the Applications Manager) to which the error was assigned.
   Error code	Enter the error code for the exception that you are searching for. Note: Available for Exception search only.
   Exception date	Specify the date range to find errors that were created during this time. Date range fields include preset range options and custom range options to specify relative dates or specific date ranges. Preset range options include options such as "Today", "Yesterday", or "Last 7 days". These options are helpful in saved searches as the query uses the relative dates, depending on when the search is run. To customize relative dates, click Custom range > Relative. The first field (Last # minute/hour/day) is the relative start date and the second field "Relative to" is the relative end date. For example, a custom relative range "Last 2 hours relative to Yesterday 11:59 PM" searches for records that were created between 9:59 PM yesterday and 11:59 PM yesterday. To choose specific dates, open the Date range field and then click Custom range > Absolute.

4. Click Search.
5. The search results page displays a list of results that match your search criteria.
   Exceptions search results descriptions

   Fields for Exception search result	Description
   Error ID	The integration exception ID.
   Service name	The service from which the exception was generated.
   Sub-service name	The sub-service that caused the exception upon execution.
   Created on	The date that the exception was created.
   Queue ID	The queue that the exception is assigned to.
   Exception state	The state of the exception.
   Error code	The error code for this exception.
   Error message	The error message for this exception.

   Exception group search results descriptions

   Fields for Exception group search result	Description
   Error group ID	The integration exception group ID.
   Exception group name	The name of the exception group.
   Created on	The date that the first exception was created.
   Queue ID	The queue that the exception is assigned to.

6. Click a search result to view more details.
   The information that is available depends on whether you searched for an exception or exception group.

   • Exception details page
   • Exception group details page