Updating environment upgrade events

An Organization Administrator and the user with the Developer Production and Non-Production roles can update an event to reschedule the upgrade for their environment.

Important:
  • You must raise the reschedule request minimum three days in advance. IBM provides you a window of 14 days to pick the reschedule date from. Ensure that you pick a date minimum three days from the current day. Remember that you cannot choose a date that is close to end of the window, because the lead time which is of three days will fall outside of the window.
  • Confirmation of your rescheduling request is subjected to acceptance and approval by IBM Site Reliability Engineering (SRE).

About this task

You can filter the events for your organization and then select the environments for which you want to view the events. You can reschedule any of the events by updating the event calendar. When you update the schedule for your upgrade event, the system verifies the scheduled date with the upgrade window and if the entered date is outside the upgrade window, an error message is displayed. If you do not make any changes to the default upgrade date, your environment is upgraded per the default schedule.

Procedure

  1. Access Self Service with your IBMid.
  2. From the Self Service menu, click Event calendar.

    By default, the calendar for the current month is displayed. You can navigate by using the Previous and Next buttons and can also view the calendar by month, week, or day.

    You can also filter the calendar by organization and environments to view the events.

  3. To update an event, click the date from the calendar, and then click a specific event link.

    The event window is displayed.

  4. Update the event details as required.
  5. Click Update.