Creating a new appointment failure reason based on an existing one

You can create a new appointment failure reason that is based on an existing one.

About this task

To create a new Appointment Failure reason based on an existing one:

Procedure

  1. From the menu bar, choose Applications > Distributed Order Management. The tree displays in the side panel.
  2. From the tree, choose VAS > Appointment Failure Reasons. The Appointment Failure Reasons window displays in the work area.
  3. Select the applicable appointment failure reason and choose the Save As icon. The Appointment Failure Reason Details window displays.
  4. Enter information in the applicable fields.
  5. Choose the Save icon.