Return search by status

You can search for a return order based on its status in this screen.

Do not use spaces before or after any text you enter in the search fields, as this may result in inconsistent or inaccurate results.

Table 1. Return search by status
Fields Description
Document Type Select the appropriate document type to search for, if applicable.
Enterprise Choose the field and lookup option to find the specific Enterprise you want use. Or choose Across Enterprises to use of all the Enterprises.
Across Enterprises Select this option if you are searching across all enterprises.
Return # Enter the return number you are searching for, if applicable.
Order # Enter the order number from which the returns you are searching for were created, if applicable.
Return Date Enter the date the return you are searching for was entered, if applicable.
Buyer Enter the Buyer associated with the returns you want to search for, if applicable.
Seller Enter the Seller associated with the returns you want to search for, if applicable.
Return Line Status Select the status range of the returns you want to search for, if applicable.
Held Returns Select if the returns you are searching for are being held.
Hold Reason Code If you selected Held Returns, then select the reason code the returns you are searching for are associated with.
Return Order State Select to search for returns in one of the following conditions:
  • Open - returns that have not been closed
  • Recent - all returns (open and closed) that have not yet been purged to the history tables
  • History - returns that have been purged to the history tables
  • All - all returns (open, recent, and history)
Max Records Enter the maximum number of returns you want returned from your search.

The Return Order List screen is displayed as a result of this status search.