Receipt instructions

You can view the view special receipt instructions associated with a return.

Refer to the Receipt table for more information about field descriptions of the receipt header panel seen in this screen.

Table 1. Instructions window
Action Description
Delete Instruction This action enables you to delete the selected instructions. Upon clicking this action, an alert window appears to confirm the deletion of instructions.
Fields
Instruction Type The type of instruction, such as Gift, Pick, Pack, Ship, or Other.
Text The specific instructions to be performed on the order.

Specify the instruction URL next to the Instructions URL icon.

You can also use the Instructions window for:

  • Adding an Instruction - You can add instructions that add a customer's notes to each receipt summary. Instructions are created to inform the individual responsible for instructing the return of the Buyer's special requests. Select the Add icon to add the instruction lines and enter the relevant information in the fields as discussed in the Instructions table.
  • Modify an Instruction - The information in the Receipt Instructions screen can be modified by entering the modification and selecting Save.