Associated service requests

You can view the service items that are associated with a product item in this screen.

For more information about the return line header field level descriptions, see Table 1 .

Table 1. Associated service requests screen, return line
View Icon	Description
Add Provided Service	Add Service Requests - This icon takes you to the Associate Service Request screen where you can add the required service requests associated with the product line.

Table 2. Associated service requests screen, service requests
Action	Description
Cancel	This action enables you to cancel the selected service requests. In the Modification Reason screen that pops up, enter the reason code and reason text for cancelling the service request.
Fields	Description
Line	The line of the service. Click this link to view the Service Request Details screen.
Item ID	The unique identifier of the service.
Item Description	The description of the service.
Appointment	The date and time of the service.
Service Offset (Hrs)	The number of hours the service is offset by.
Amount	The amount of the service.
Status	The current status of the service.