Associate service request

On this screen, you can view the service requests that can be associated with the order line.

Table 1. Associate service request screen, return line
Fields Description
Return # The return number.
Line # The line number of the product item on the order.
Line Quantity The line quantity of the product item.
Item ID The item identifier of the product item.
Unit Of Measure The unit of measure of the product item.
Product Class The product class of the product item.
Description The description of the product item.
Status The current status of the return line.
Receiving Node The node that is receiving the product.
Return To Node The node that is handling the return.
Requested Ship Date The date on which the product item is requested to be shipped.
Options The Options table displays only when a service request has optional services such as clean up or old appliance removal.
  • Option Checkbox - Choose the checkbox of the services you want to enable.
  • Option ID - Displays the identifier of the service request option.
  • Description - Displays the short description of the service request option.
  • Price - Displays the price of the service request option.
Table 2. Associate service request screen, service requests
Fields Description
Item ID The unique identifier of the service.
UOM The unit of measure of the service.
Item Description The description of the service.
Price The price of the service.