Configuring provided services
A provided service is any additional action that can be provided in an order that does not represent a physical product item.
For example, you may have a Washing Machine product item in your catalog that you want to provide installation for. In this scenario, you can create an Installation provided service that can be offered when a customer orders the washing machine.
Note: Provided services do not have to be associated with a product item. You can configure a provided service to stand alone as its own service item.
A provided service item is uniquely defined by its item ID and unit of measure. You can configure capacity to be maintained for provided service items as well as sourcing rules.