Configuring in IBM Sterling Business Center

You can use Sterling™ Business Center to configure IBM® Sterling Call Center.

Overview of pricing administrative tasks
The pricing administration feature of IBM Sterling Business Center can perform many pricing related tasks.
IBM Sterling Business Center item administration overview
You can use IBM Sterling Business Center to efficiently set up and maintain your organization's catalog, and define the peripheral components of items, such as assets, classifications, and so on, after your organization has downloaded all the items' details into the database.
Sterling Business Center customer management
Sterling Business Center enables you to define details of Consumer Customers and Business Customers. As an administration you can define details such as contacts, addresses, and demographic information.