Create a pricing rule based on the ship order total

A ship order total pricing rule is a type of pricing rule that changes the total shipping charges charged to a customer based on the order total.

About this task

You can create a pricing rule based on the ship order total. For example, an organization can create a pricing rule under which a customer can avail a 100% discount on shipping charges if the customer buys goods worth $5000 or more.

Only a user belonging to a pricing organization or selling organization can create a pricing rule based on the ship order total.

To create a pricing rule based on the ship order total:

Procedure

  1. Navigate to the Create Pricing Rule screen. To navigate to the Create Pricing Rule screen, perform the following steps:
    1. Log in to Sterling™ Business Center as Pricing Administrator.
    2. The application home page is displayed. Click the Pricing tab.
    3. From the Pricing home page, click New Pricing Rule in the Pricing dashlet.

      The Create Pricing Rule screen is displayed.

  2. In the Create Pricing Rule screen, select the Ship Order Total option.
  3. In the Pricing Rule ID* box, enter a unique identifier for the pricing rule. The Pricing Rule ID, which is used to identify the pricing rule, must be unique for the pricing organization.
    Note: Pricing rules and coupons cannot share the same identifier. For example, if you enter XYZ in the Pricing Rule ID* box, and if a coupon with XYZ as the Coupon ID exists, an error message is displayed.
  4. Click Submit.
  5. The Pricing Rule Summary screen is displayed. In the Primary Information panel, the Pricing Rule Type you selected and the Pricing Rule ID you entered are displayed. In the Pricing Rule Description* box, enter a brief description of the pricing rule.
  6. In the Effective Start Date* field, select the start date by clicking the Calendar icon, and select the start time from the drop-down list. The start date and start time indicate the date and time from which the pricing rule becomes effective.
  7. In the Effective End Date* field, select the end date by clicking the Calendar icon, and select the end time from the drop-down list. The end date and the end time indicate the date and time until which the pricing rule is effective.
  8. In the Conditions tab, enter the appropriate information.
    Table 1. The following table describes the fields in the conditions tab of the screen:
    Field Header
    Apply to order that meets the following criteria Perform the following:
    1. Select one of the following Order Currency* options.
      • From the drop-down list, select the currency used in the order, for example, Euro.
      • Select the Any Currency option if the currency used in the order can be any currency. This option is not displayed if there is only one currency defined for the pricing organization.
        Note: If you select the Any Currency option, you can use the pricing rule to apply only a percentage discount or a percentage surcharge, and not an absolute discount or an absolute surcharge on the price applied to the order.
    2. Select one the payment types that are available for the selected enterprise from the Payment Type drop down. This field enables the user to create rules which are triggered based on the payment type that is used for purchase. For example, to promote sales, a seller may want to give additional discount on purchases if the payments are done only through the Credit Card. In such scenarios the users will have the flexibility to use a particular type of payment method.
    3. Select one of the following Shipment Type* options:
      • Ship together: Select this option to apply the pricing rule on orders that are shipped as one shipment.
      • Ship separately: Select this option to apply the coupon on orders for which the shipping preference is that the items in the order are shipped as and when they become available.
    4. Select the Carrier* service used to ship the order. For example, if you select Express Overnight as the carrier, one of the conditions under which the coupon will apply is that the carrier used to ship the order must be Express Overnight.
    Apply adjustments as follows Perform the following:
    1. Enter the appropriate *Order Total amount. For example, if you enter 1000, one of the conditions under which the coupon will apply is that the order total of the order must be greater than $1,000 if USD is the currency you specified.
    2. Select one of the following *Adjustment Type* options:
      • Absolute discount: Select this option to apply an absolute discount on the item if the specified conditions are met. Note that this option is disabled if the currency used for the price of the items in the order can be any currency.
      • Percentage discount: Select this option to apply a percentage discount on the item if the specified conditions are met.
      • Absolute surcharge: Select this option to apply an absolute surcharge on the shipping charges if the specified conditions are met.
      • Percentage surcharge: Select this option to apply a percentage surcharge on the shipping charges if the specified conditions are met.
      • Maximum shipping charge: Select this option to apply the maximum shipping charge if the specified conditions are met. The maximum shipping charge is a flat fee which, when applied, will replace the current shipping charges for the order.
    3. Enter the *Adjustment amount to be discounted from the order total. For example, if you enter an absolute discount of $100, the amount of $100 will be discounted from the order total if the specified conditions are met.
    Note: The currency that is displayed for the *Order Total and *Adjustment is populated based on the selection that is made in the Order Currency* field.

    To add a new condition, to a ship order total pricing rule, click Add Condition. A new row for specifying the condition is displayed. Enter the appropriate information and continue defining the conditions and effects.

    To delete a condition for a ship order total pricing rule, under the Conditions tab of the Pricing Rule Summary screen, click the Delete icon corresponding to the condition you want to delete. The condition is no longer displayed.

    Note: The Delete icon is displayed only if there is more than one condition defined.
    Analytics The charge name is used to track the amount of discount or surcharge that has been applied to the order.
    Perform the following:
    • If at least one of the conditions applies discount to the order, then select the appropriate charge name from the Discount Charge Name drop-down list.
    Note: When you add charges to orders, you typically use charge categories; however, if you are adding negative charges to orders, use discount charge categories.
  9. In the Properties tab, enter the appropriate information.
    Table 2. The following table describes the fields in the properties tab of the summary screen:
    Field Header
    Rule Application Select the following values:
    • Select Apply only if the line does not have a manual pricing rule applied check box to apply the pricing rule only if a manual pricing rule has not be applied to the line.
    • Select the Distribute Adjustments among all the eligible lines check box to distribute the pricing rule adjustments among the qualifying items of an order.
    • Select the Apply even if the item price has been manually overridden check box to apply the pricing rule even after the item's price rule is manually overridden.
    • Select Combine Item Quantities if you want the pricing rule to have adjustments that can be applied in the scenarios where the combinations are not satisfied by single item, but can be satisfied by including Items, which belongs to same category or having same attribute values that are defined in the rule.

      For example, a seller can offer a promotion, which is defined as follows: Save 25% on any 3 R/W DVD purchase. If a customer buys two of Sony R/W DVD and one of Philips R/W DVD, then, in the general scenario, the customer is not eligible for availing the discount. To avail the promotion, customer must either buy three of Sony R/W DVDs or three of Philips R/W DVDs. But, by selecting the Combine Item Quantities, users have the flexibility to consider the total R/W DVDs bought is three and provide discount to the customer.

    • Select Do not apply discount immediately to the order, if you do not want to apply discounts from this rule while calculating the order total for the order total rules. For example, if the customer purchases two items and the total cost of the order is 100$. Assume that one of the items in the order has a line item rule and the customer gets 10$ off on one of the line items and the order total after the line item adjustment comes up to 90$. Also, assume that there is an order total pricing rule, which is as follows: "Spend at least $100 and get 10% OFF on the entire purchase". In such scenarios, if you select this rule, then, the order total rule would not be considered, else the order total rule is considered.
      Note: This check box is enabled only if Enable non-billable pricing rules is selected in the pricing organization rules.
    Exclusivity Perform the following steps:
    • From the Exclusivity Type menu, select the exclusivity type on pricing rules. Depending on exclusivity type, one or more applicable rules is applied on an item or an order.
      • Can combine with any other Pricing Rule - Choosing this option would mean that the pricing rule can be combined with any other pricing rule.
      • Cannot combine with any other rule - Choosing these options means that a pricing rule cannot be combined with any other pricing rule, regardless of Exclusivity ID.
      • Exclusive for same Exclusivity Group - Choosing this option means that a pricing rule cannot be combined with any other pricing rule that has the same Exclusivity ID.
      • Exclusive for same Rule Type for Item - Choosing this option means:
        • An item group rule cannot be combined with another item group rule, if they are targeting the same item and are associated with same Exclusivity ID. If the same item is targeted by multiple item rules, then the rule with highest priority is applied. If rules are not assigned any priority, then the rule that results in highest discount is applied.
        • A shipping group item surcharge rule cannot be combined with another shipping group item surcharge rule, if they are targeting the same item and are associated with same Exclusivity ID. If the same item is targeted by multiple shipping surcharge rules, then the rule with highest priority is applied. If Rules are not assigned any priority, then the rule that results in lowest surcharge is applied.
        • For order group and shipping group rules, if you select this option, the behavior would be the same as described in the option, "Cannot combine with pricing rules of the same rule group for the same order."
      • Exclusive for same Rule Type for Order - Choosing this option means:
        • An item group rule cannot be combined with another item group rule associated with the same Exclusivity ID, even if they are targeting different items. The rule with the highest priority is applied. If rules are not assigned any priority, then the rule with the highest discount is applied.
        • A shipping group item surcharge rule cannot be combined with another shipping group item surcharge rule associated with the same Exclusivity ID, even if they are targeting different items. The rule with the highest priority is applied. If rules are not assigned any priority, then the rule that results in the lowest surcharge is applied.
        • An order group rule cannot be combined with another order group rule associated with the same Exclusivity ID. A shipping group rule cannot be combined with another shipping group rule associated with the same Exclusivity ID.
    • From the Exclusivity Group menu, select the exclusivity group. You can group the pricing rules by assigning an Exclusivity ID to the pricing rule. By default, all the pricing rules are assigned to the Default Exclusivity Group.
    • In the Priority box, assign a value that sets the priority to the pricing rule. The higher the value that is associated with the rule, the higher is the priority.
  10. In the Schedule tab, enter the appropriate information.
    Table 3. The following table describes the fields in the schedule tab of the summary screen:
    Field Header
    Pricing Rule will be valid on days which are selected below

    A seller might like to offer promotion, which is applicable only on a certain day or on specific days. A pricing administrator has the flexibility to offer a promotion only for those days in the week.

    Select the following values:
    • Select All Days if you want the pricing rule to be effective on all the days.
    • Select the specific day or days you want the pricing rule to be effective.

      For example, Select Valid on Sunday if you want the pricing rule to be effective only on Sunday, or select Valid on Sunday and Valid on Monday if you want the pricing rule to be effective on both Sunday and Monday.

    Note: If you do not select any of the options, by default the rule is effective on all the days.
    Time of day when the Pricing Rule will be active

    A seller might like to offer promotion, which is applicable only at certain time of the day. A pricing administrator has the flexibility to offer a promotion only for that specific time of the day.

    Select the following values:
    • From the Start Time, select the time from when the pricing rule becomes effective.
    • From the End Time, select the time until which the pricing rule is effective.

      For example, if you select the Start Time as 10 AM and the end time as 4 PM, the pricing rule is applicable only in that specified time range of the day.

  11. Click Save.
    Note: * indicates that the field is mandatory.