Create a coupon based on the ship order total
A ship order total coupon is a type of coupon that changes the total shipping charges that is charged to a customer based on the order total. For example, an organization can create a coupon under which a customer can get a 100% discount on shipping charges if the customer buys goods worth $5,000 or more.
About this task
Only a user belonging to a pricing organization or selling organization can create a coupon based on the ship order total.
To create a coupon based on the ship order total:
Procedure
-
Navigate to the Create
Coupon screen. To navigate to the Create Coupon screen, perform the
following steps:
- Log in to Sterling™ Business Center as a pricing administrator.
- The application home page is displayed. Click the Pricing tab.
- From the Pricing home page, click New Coupon in the Pricing dashlet. The Create Coupon screen is displayed.
- Select the Ship Order Total option.
-
In the Coupon ID* box, enter a unique
identifier for the coupon. The Coupon ID, which is used to identify
the coupon, must be unique for the pricing organization.
Note: Pricing rules and coupons cannot share the same identifier. For example, if you enter ABC in the Coupon ID* box, and if a pricing rule with ABC as the Pricing Rule ID exists, an error message is displayed.
- Click Submit.
- The Coupon Summary screen is displayed. In the Primary Information panel, the Coupon Type you selected and the Coupon ID you entered are displayed. In the Coupon Description* box, enter a brief description of the coupon.
- In the Effective Start Date* field, select the start date by clicking the Calendar icon, and select the start time from the drop-down list. The start date and start time indicate the date and time from which the coupon becomes effective.
- In the Effective End Date* field, select the end date by clicking the Calendar icon, and select the end time from the drop-down list. The end date and end time indicate the date and time until which the coupon is effective.
-
In the Conditions tab, enter the
appropriate information.
Table 1. The following table describes the fields in the conditions tab of the summary screen: Field Header Apply to order that meets the following criteria Perform the following: - Select one of the following Order Currency* options.
- From the drop-down list, select the currency used in the order, for example, Euro.
- Select the Any Currency option if the currency
used in the order can be any currency. This option is not displayed
if there is only one currency defined for the pricing organization. Note: If you select the Any Currency option, you can use the coupon to apply only a percentage discount or a percentage surcharge, and not an absolute discount or an absolute surcharge on the price applied to the order.
- Select one the payment types that are available for the selected enterprise from the Payment Type drop down. This field enables the user to create coupons which are triggered based on the payment type that is used for purchase. For example, to promote sales, a seller may want to give additional discount on purchases if the payments are done only through the Credit Card. In such scenarios the users will have the flexibility to use a particular type of payment method.
- Select one of the following Shipment Type* options:
- Ship completely: Select this option to apply the coupon on orders for which the shipping preference is that the items in the order are shipped in as few shipments as possible.
- Ship separately: Select this option to apply the coupon on orders for which the shipping preference is that the items in the order are shipped as and when they become available.
- Select the Carrier* service used to ship the order. For example, if you select Express Overnight as the carrier, one of the conditions under which the coupon will apply is that the carrier used to ship the order must be Express Overnight.
Apply adjustments as follows Perform the following: - Enter the appropriate *Order Total amount. For example, if you enter 1000, one of the conditions under which the coupon will apply is that the order total of the order must be greater than $1,000 if USD is the currency you specified.
- Select one of the following *Adjustment Type options:
- Absolute discount: Select this option to apply an absolute discount on the item if the specified conditions are met. Note that this option is disabled if the currency used for the price of the items in the order can be any currency.
- Percentage discount: Select this option to apply a percentage discount on the item if the specified conditions are met.
- Maximum shipping charge Select this option to apply the maximum shipping charge if the specified conditions are met. The maximum shipping charge is a flat fee which, when applied, will replace the current shipping charges for the order.
- Enter the Adjustment in :*amount to be either discounted from the price or charged as surcharge. For example, if you enter an absolute discount of $25, the amount of $25 will be discounted from the price if the specified conditions are met.
Note: The currency that is displayed for the *Order Total and *Adjustment is populated based on the selection that is made in the Order Currency* field.To add a new condition, to an ship order total coupon, click Add Condition. A new row for specifying the condition is displayed. Enter the appropriate information and continue defining the conditions and effects.
To delete a condition for a ship order total coupon, under the Conditions tab of the Coupon Summary screen, click the Delete icon corresponding to the condition you want to delete. The condition is no longer displayed.
Note: The Delete icon is displayed only if there is more than one condition defined.Analytics The charge name is used to track the amount of discount that has been applied to the order. If at least one of the conditions applies discount to the order, then select the appropriate charge name from the Discount Charge Name drop-down list. - Select one of the following Order Currency* options.
-
In the Properties tab,
enter the appropriate information.
Table 2. The following table describes the fields in the properties tab of the summary screen: Field Header Rule Application Select the following values: - Select the This coupon can be combined with other coupons check box to enable this coupon to be used with other coupons.
- Select the Distribute Adjustments among all the eligible lines check box to distribute the coupon adjustments among the qualifying items of an order.
- Select Combine Item
Quantities if you want the pricing rule to have adjustments that can be applied in the
scenarios where the combinations are not satisfied by single item, but can be satisfied by including
Items that belongs to same category or having same attribute values that are defined in the rule.
For example, a seller can offer a promotion that is defined as follows: Save 25% on any 3 R/W DVD purchase. If a customer buys two of Sony R/W DVDs and one of Philips R/W DVDs, then, in the general scenario, customers are not eligible for availing the discount. To avail the promotion, customer must either buy three of Sony R/W DVDs or three of Philips R/W DVDs. But, by selecting the Combine Item Quantities users have the flexibility to consider the total R/W DVDs bought is three and provide discount to the customer.
- Select Do not apply discount immediately to
the order, if you do not want to apply discounts from this rule during the calculation
of the order total for the order total rules. For example, if the customer purchases two items and
the total cost of the order is 100$. Assume that one of the items in the order has a line item rule
and the customer gets 10$ off on one of the line items and the order total after the line item
adjustment comes up to 90$. Also, assume that there is an order total pricing rule, which is as
follows: "Spend at least $100 and get 10% OFF on the entire purchase". In such scenarios, if you
select this rule, then, the order total rule would not be considered, else the order total rule is
considered. Note: This check box is enabled only if Enable non-billable pricing rules is selected in the pricing organization rules.
Exclusivity Perform the following steps: - From the Exclusivity Type menu,
select the exclusivity type on pricing rules. Depending on exclusivity
type, one or more applicable rules is applied on an item or an order.
- Can combine with any other Pricing Rule - Choosing this option would mean that the pricing rule can be combined with any other pricing rule.
- Cannot combine with any other rule - Choosing these options means that a pricing rule cannot be combined with any other pricing rule, regardless of Exclusivity ID.
- Exclusive for same Exclusivity Group - Choosing this option means that a pricing rule cannot be combined with any other pricing rule that has the same Exclusivity ID.
- Exclusive
for same Rule Type for Item - Choosing this option means:
- An item group rule cannot be combined with another item group rule, if they are targeting the same item, and are associated with same Exclusivity ID. If the same item is targeted by multiple item rules, then the rule with highest priority is applied. If rules are not assigned any priority, then the rule that results in highest discount is applied.
- A shipping group item surcharge rule cannot be combined with another shipping group item surcharge rule, if they are targeting the same item, and are associated with same Exclusivity ID. If the same item is targeted by multiple shipping surcharge rules, then the rule with highest priority is applied. If Rules are not assigned any priority, then the rule that results in lowest surcharge is applied.
- For order group and shipping group rules, if you select this option, the behavior would be the same as described in the option, "Cannot combine with pricing rules of the same rule group for the same order."
- Exclusive
for same Rule Type for Order - Choosing this option means:
- An item group rule cannot be combined with another item group rule associated with the same Exclusivity ID, even if they are targeting different items. The rule with the highest priority is applied. If rules are not assigned any priority, then the rule with the highest discount is applied.
- A shipping group item surcharge rule cannot be combined with another shipping group item surcharge rule associated with the same Exclusivity ID, even if they are targeting different items. The rule with the highest priority is applied. If rules are not assigned any priority, then the rule that results in the lowest surcharge is applied.
- An order group rule cannot be combined with another order group rule associated with the same Exclusivity ID. A shipping group rule cannot be combined with another shipping group rule associated with the same Exclusivity ID.
- From the Exclusivity Group menu, select the exclusivity group. You can group the pricing rules by assigning an Exclusivity ID to the pricing rule. By default, all the pricing rules are assigned to the Default Exclusivity Group.
- In the Priority box, assign a value that sets the priority to the pricing rule. The higher the value that is associated with the rule, the higher is its priority.
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In the Schedule tab,
enter the appropriate information.
Table 3. The following table describes the fields in the schedule tab of the summary screen: Field Header Coupon will be valid on days which are selected below A seller might like to offer promotion that is applicable only on a certain day or on specific days. A pricing administrator has the flexibility to offer a promotion only for those days in the week.
Select the following values:- Select All Days if you want the coupon to be effective on all the days.
- Select the specific day or days you want the coupon to be effective.
For example, Select Valid on Sunday if you want the coupon to be effective only on Sunday, or select Valid on Sunday and Valid on Monday if you want the coupon to be effective on both Sunday and Monday.
Note: If you do not select any of the options, by default the coupon is effective on all the days.Time of day when the Coupon will be active A seller might like to offer promotion that is applicable only at certain time of the day. A pricing administrator has the flexibility to offer a promotion only for that specific time of the day.
Select the following values:- From the Start Time menu, select the time from when the coupon becomes effective.
- From the End Time menu, select the time until which the
coupon is effective.
For example, if you select the Start Time as 10 AM and the end time as 4 PM, the coupon is applicable only in that specified time range of the day.
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Click Save.
Note: * indicates that the field is mandatory.