Validation policies and override rules

One or more validation policies can be associated with a validation. Validation policies are the business rules that define the conditions under which a transaction can proceed. A validation rule is either defined by business users or supplied predefined by the system. It requires configuration of applicable dates, document types, channel, region, and other attributes. A quantity or other data point, such as a value that specifies the maximum number of coupons to be allowed against an order or a minimum age, might also be required.

For Sterling Order Management to evaluate a validation policy, its policy domain (order, pricing, returns, or so on) must be enabled.

Validations are associated with policies through a policy’s configuration group, which identifies the level at which the validation can be configured. The default configuration group associated with each system-supplied validation is StoreConfig.

How a validation policy is evaluated might also depend on the organization level (store, region, or store location) at which the policy applies.

Any violations against a validation policy (that is, a situation where the conditions of the validation rule are not satisfied) are logged.