In Sterling™ Order Management System,
a business document, such as an Order, goes through a series of defined
processes. These processes are called base process types.
Every
type of base document has a defined set of base process types. For
example, the Order base document type has the following base process
types defined for it:
- Fulfillment
- Negotiation
- Delivery
The Load base document type has the Load base process
type defined for it.
The General base document type has the General base
process type defined for it.
You configure the flow of these processes
in Process Modeling by creating process type pipelines. A process
type pipeline is a series of transactions and statuses that guide
document types, such as Sales Order and Purchase Order, through a
related process. A pipeline consists of the different statuses a document
goes through during fulfillment. You can also set up transactions
consisting of events, actions, and conditions, as they pertain to
the pipeline you are configuring.
The following tables detail each base process type,
the process types that are derived from them, and the pipelines associated
with the process type.
Table 1. Order fulfillment base process type
| Derived process types |
Process type pipelines |
| Order Fulfillment |
Sales Order Fulfillment |
| Planned Order Execution |
Planned Order Execution |
| Template Order |
None |
| Reverse Logistics |
Reverse Logistics, Consumer Returns |
| Purchase Order Execution |
Purchase Order Execution, Drop Ship Purchase Order Execution |
| Transfer Order Execution |
Transfer Order Execution |
| Quote Fulfillment |
Quote Fulfillment |
Table 2. Order negotiation base process type
| Derived process types |
Process type pipelines |
| Master Order Fulfillment |
Master Order Fulfillment |
| Order Negotiation |
Order Negotiation |
| Planned Order Negotiation |
Planned Order Negotiation |
| Purchase Order Negotiation |
Purchase Order Negotiation |
Table 3. Receipt base process type
| Derived process types |
Process type pipelines |
| Return Receipt |
Return Receipt |
| Purchase Order Receipt |
Purchase Order Receipt |
| Transfer Order Receipt |
Transfer Order Receipt |
| Sales Order Receipt |
Sales Order Receipt |
Table 4. Order delivery base process type
| Derived process types |
Process type pipelines |
| Outbound Shipment |
Outbound Shipment |
| Inbound Shipment |
Inbound Shipment |
Table 5. Load delivery base process type
| Derived process types |
Process type pipelines |
| Load Execution |
Load Execution |
Table 6. General base process type
| Derived process types |
Process type pipelines |
| General |
None |
Table 7. ‘pack process' process type
| Derived process types |
Process type pipeline |
| Pack Process |
Pack Process |
Table 8. Count execution process type
| Derived process types |
Process type pipelines |
| Count Execution |
Count Execution |
Table 9. Outbound picking process type
| Derived process types |
Process type pipelines |
| Outbound Picking |
Standard Pick Process |
Table 10. VAS process type
| Derived process types |
Process type pipelines |
| VAS |
VAS Work Order |
Table 11. Opportunity base process
type
| Derived process types |
Process type pipelines |
| Opportunity Fulfillment |
Opportunity Fulfillment |