Participant modeling

This component allows you to configure participant roles.

There are many related business entities that play a role in the fulfillment process. These business entities have relevant business information associated and have various relationships with each other. The definition of these business entities, their operational attributes, and their specific relationship with each other is Participant Modeling. Each business entity is modeled as an Organization and assigned one or more roles such as enterprise, buyer, seller and/or physical node (store or DC). The core of these organizations is the Enterprise, which represents a business entity (brand, geo, and so on) with a unique fulfillment process and business rules. For each organization, users that interact with the system, such as customers, CSRs, and Business Administrators can be defined. Access to user interface functions and data can be controlled for each user (or group of users).

For example a business administration user can be defined to only have access to managing the catalog or a CSR can be defined to have access to a particular set of customers and associated orders.