You can modify the cancellation reason codes in the Cancellation
Reason window.
Procedure
- Navigate to the Cancellation Reason Codes window.
To navigate to the Cancellation Reason window,
perform the following steps:
-
Log in to Sterling™ Business Center as an Enterprise
Administrator. The Business Center home page opens.
- Click System Setup. The System
Setup home page opens.
- Expand the Order menu, and click Cancellation
Reason Codes. The Cancellation Reason window
opens.
- In the Short Description field,
click and modify the short description of the cancellation reason.
- In the Description field, click
and modify the detailed description of the cancellation reason.
- Click Save.