A basic service search will yield a more general search result list based on the criteria
provided.
About this task
To perform a basic service search:
Procedure
- Navigate to the
Service Search screen. To navigate to the Primary Information screen,
perform the following steps:
-
Log in to Sterling™ Business Center as an Item
Administrator.
- The application home page is displayed. Click the Products tab.
- From the Products home page,
click Find Service in the Catalog dashlet.
- The Service Search screen is displayed. In the Service
Search screen, click Search to view a list
of all the available services.
- In the Service ID Contains text box,
enter the complete or partial identifier of the service you want to
search for.
- In the Service Description Contains text
box, enter the complete or partial description of the service you
want to search for.
- From the Service Characteristic drop-down
list, select the service characteristic of the service you want to
search for.
- Click Search.
The services matching the search criteria
are displayed. However, if there is only one service matching the
search criteria, the Primary Information screen is displayed.
Note: If the administration organization is not
a service organization, the services that are available for the service
organization of the administration organization are displayed.