Configure grades for customer rating

The grades for customer rating, is defined in Applications Manager. It is stored in the YFS_CUSTOMER_GRADE table in Sterling™ Order Management System, can be used by other applications. Business Intelligence imports this YFS_CUSTOMER_GRADE table from Sterling Order Management System and maps the calculated customer's rating to the appropriate grade.

For example, if a customer's rating is 1.2, the ETL looks for a grade in which the value of the grade_Code Minimum_Rating attribute is lesser than 1.2 and the value of Maximum_Rating attribute is greater than or equal to 1.2.