View details about a specific alert such as status, type, and audit log.
Alert summary
Description of the Summary section
| Fields |
Description |
| Alert ID |
A system generated unique identifier for the alert. |
| Queue |
The queue that the alert is assigned to. |
| Assigned to user |
The user that is assigned to resolve the alert. |
| Alert status |
The status of the alert. |
| Order status |
The status of the order that is associated with the alert. |
| Alert type |
The type of alert. For example,
- System generated alerts such as CHARGE_FAILED or INVENTORY_CHANGED
- Manually created alert rules such as ORDER or SHIPMENT
|
| Description |
A brief description of the alert. |
| Order number |
The order number that is associated with the alert. |
| Ship node |
The ship node of the order line for which the alert is triggered. |
| Trigger count |
The number of consolidated alerts that belong to the same alert ID. |
| Supplier |
The seller that fulfilled the order. |
| Item ID |
The ID of the item that is associated with the alert. |
| Triggered by transaction |
The transaction that raised the alert. |
| First triggered |
The date that the alert was first triggered. |
| Last triggered |
The date that the alert was last triggered. |
| Closed on |
The date that the alert was closed. |
| Closed by |
The user who closed the alert. |
| Enterprise |
The enterprise key that is associated with the alert. |
| Details |
Specific details about the alert. |
Description of the Comments section
| Fields |
Description |
| Comment description |
The comment that was input by the user through the Alerts console in the Applications Manager. |
| Logged by |
The user that added the comment. |
| Date |
The date that the user added the comment. |
Description of the References section
| Fields |
Description |
| Reference name |
The reference name that is defined in the alert. |
| Reference value |
The reference value. |
Audits
| Field |
Description |
| Date |
The date that the modification was made to the alert. |
| Transaction type |
The transaction that was performed on the alert. |
| From user |
If the alert was assigned to a new user, this field displays the original user. |
| To user |
If the alert was assigned to a new user, this field displays the new user. |
| From queue |
If the alert was assigned to a new queue, this field displays the original queue. |
| To queue |
If the alert was assigned to a new queue, this field displays the new queue. |