IBM UrbanCode Deploy Selfserv tool

You can use the IBM® UrbanCode® Deploy Selfserv tool to complete administrative tasks for an IBM Sterling® Order Management System and to deploy changes for a IBM Sterling Order Management System.

Available self-service processes

The IBM UrbanCode Deploy Selfserv tool is set up and configured by IBM to enables you to complete specific self-service processes. To complete any of these operations, you do not need to configure any properties file or environment settings file to specify your target IBM Sterling Order Management System environment details.

When you are using the tool, you must select the process, or operation, that you want to run. The processes that are available for you to run are based on the IBM Sterling Order Management System product service application and components that are available for you to access.

Note: IBM does not recommend adding recurring schedules for any of the IBM UrbanCode Deploy Selfserv tool processes. If scheduling is used on a recurring basis, IBM is not responsible for any issues encountered.

IBM Sterling Order Management System processes

Process	Version required	Description
Add Queue	No	Add queues for agent and integration message queue components.
Manage Queue	No	Retrieve queue details, list all queues, clear the messages in an existing queue, include a test message to a queue, and browse the messages in a queue.
Deleting a queue	No	Delete a queue for agent and integration message queue components.
Reset Transaction DB	No	Truncate transaction tables from the database.
Build Customized Runtime	Yes	Build a customized runtime component version based on a specified deployable package.
Extract IBM OMS developer toolkit	No	Download a replica of the runtime component within the target environment for use in setting up a developer toolkit environment for creating extensions.
Export CDT XML	No	Export database configurations from the master configuration environment.
Export application logs	No	Export application logs for the application to help with troubleshooting.
Fetch Install & Version Info	No	Retrieve version and installation details for the application.
Import CDT XML	Yes	Import database configurations to a target environment.
List top 10 largest tables	No	Fetch list of top 10 largest table.
Load Properties to Database	No	Load properties into a target database.
Load Optional Db2 Scripts	No	Load the US zip codes and also create corresponding region configuration for these zip codes.
Import third party certificates	No	Import any third party certificates that are required for integration of agent, integration and application server JVMs with the third party system.
Importing tenant certificates	No	Import tenant server certificates that are required for integration of agent, integration and application server JVMs with a third-party system.
Restart WAS Server Instances	No	Use the IBM UrbanCode Deploy Selfserv tool to restart the Sterling™ Order Management System application server.
Test Network Connectivity	No	To test network connectivity to a third-party endpoint URL.
Start Agent Server	No	Start one or more agent servers.
Start Integration Server	No	Start one or more integration servers.
Stop Agent Server	No	Stop one or more agent servers.
Stop Integration Server	No	Stop one or more integration servers.
Trigger Agent	No	Trigger agents that match a specified agent criteria.
Start Health Monitor Agent	No	Start monitoring the progress and status of one or more processes.
Stop Health Monitor Agent	No	Stop health monitor agent.
Update OMS Application	Yes	Deploy a customized runtime component version for updating an application.
Loading SFDC integration service	No	Load the factory defaults for Salesforce.com integration
Uploading external CDT XMLs	No	Import external CDT files into a cloud environment.
Exporting MQ logs	No	Export MQ logs to Drop Server or Support Server.
Back up and restore OMS	No	Backup and restore IBM Sterling Order Management System.

Other operations
You can use the tool to track the version history of application components to view the current version and view when past versions were used. You can also use various features within the tool to help troubleshoot processes.

Deployment processes

The IBM UrbanCode Deploy Selfserv tool provides you with the ability to deploy custom extensions and fixes into your IBM Sterling Order Management System environments without the need to open service requests for IBM to deploy your changes. This approach provides you with a best practice approach for deploying changes with minimal to no interaction by users or administrators of the target deployment environment. This approach also minimizes the effort and troubleshooting that is required by you, or your Systems Integrator, during the deployment process.

For more information about deploying with the IBM UrbanCode Deploy Selfserv tool, see Self-service deployment with the IBM UrbanCode Deploy Selfserve tool.