Quote expiration policy

A quote’s expiration date determines when the quote expires.

The expiration date for quotes is determined by the following configurations:

• IsExpirationDateOverridden flag
• Recalculate Expiration Date rule
• Default Expiration Period (Number of Days) rule

  The default value is 30 days after the current date.

If a Field Sales Representative overrides the expiration date in a quote, the date entered is in effect for the lifecycle of the quote, or until the Field Sales Representative either enters another date or resets the IsExpirationDateOverridden flag.

If a Field Sales Representative does not override the expiration date in a quote, the expiration date is computed by the system, based on the configuration rules that have been set in the Applications Manager. When a quote is presented to a customer:

• If the quote does not already contain an expiration date, the expiration date stamped in the quote is computed, as follows:

  Current date + Default Expiration Period (Number of Days)

• If the quote already contains an expiration date, the expiration date stamped in the quote is computed, as follows:

  Expiration date + Default Expiration Period (Number of Days)

  Note: The expiration date is computed only if the Recalculate Expiration Date rule is activated, and the Field Sales Representative has not overridden the expiration date in the quote.

If a customer rejects a quote, and if the Recalculate Expiration Date rule has not been selected in the Applications Manager, the expiration date is not recomputed and it remains the same. However, if the Recalculate Expiration Date rule has been selected in the Applications Manager, the expiration date in the quote is recomputed, as follows:

Current date + Default Expiration Period (Number of Days)