Configuring value added services

Value Added Services (VAS) are performed to meet customer demands.

Different types of VAS activities include:

• Monogramming on a T-shirt
• Building computer to buyer's specification
• Segregating individual boxes from larger boxes
• Stain guarding a sofa
• Installing a PC at home

As the above examples suggest, Value Added Services related activities apply both before and after the shipping process.

To support supplying Value Added Services, there may be a Value Added Service area in the warehouse, where Value Added Services are performed. These activities can include packaging, monogramming and ticketing. The retrieval and rules are defined further in this section.