Parts of an order

In Sterling Order Management System Software, an order can be broken down into an order header level, order line level, and order release level.

An order is made up of order lines. An order line is a line on the order containing information relative to a specific item being ordered.

For example, a Buyer creates an order for three computer monitors, three keyboards, and three printers. When looking at the entire order you are at the order header level. The monitors, keyboards, and printers are the order lines with a quantity of 3 each specified.

Some attributes pertain to both the order header level and order line level. For example:

  • Ship to information, such as the street address where the order is sent
  • Personalization instructions, such as gift wrapping
  • Shipping and handling costs
  • Price Promotions

Some attributes only pertain to the order header level. For example:

  • Bill to information, such as the street address where the invoice is sent
  • Payment information, such as whether the Buyer paid by credit card or check
  • Additional attributes, such as order identification, order creation, shipping, and financial information
  • Exchange type, if the order is an exchange order. It can be a regular exchange, advanced exchange, or a pre-paid exchange.

Some attributes only pertain to the order line level. For example:

  • Item identifier
  • Unit of measure, such as a single unit or a dozen
  • Quantity of the line item ordered
  • Order line status, such as Created or Shipped
  • Line schedules
  • Inventory attributes, such as lot number and revision number
  • Serial number
  • Pricing information, such as the unit price for the line item
  • Mark for address
  • Gift attributes, if the order line is a gift