Modifying the status of an override rule

You can activate or deactivate an override rule for a policy that belongs to return domain.

About this task


  1. Navigate to the Policy Details screen. To navigate to the Policy Details screen, perform the following steps:
    1. Log in to Sterling Business Center as a system administrator or a system setup administrator.
    2. From the System Setup Home page, expand the Return Order menu, and then click Return Policy.

      The existing return policies if any, are displayed in the Return Policy screen.

    3. In the Policy list panel, click the Policy hyperlink from the policy list to navigate to the corresponding Policy Details screen.

      The Policy Details screen is displayed.

  2. In the Policy Details screen, click Override Rules tab.
  3. In the Override Rule List, select the override rule that you want to activate or deactivate and then click Modify. Alternatively, you can click the Override Rule hyperlink.
    The Override Rule Summary screen is displayed.
  4. Perform either of the following tasks:
    1. If the status of the rule is INACTIVE, click Activate to activate the rule.
    2. If the status of the rule is ACTIVE, click Deactivate to deactivate the rule.
  5. Click Save.