Modifying a cancellation reason

You can modify a cancellation reason.

About this task

To modify a cancellation reason:


  1. Perform the following steps in the Applications Manager:
    1. From the menu bar, choose Applications > Distributed Order Management. The tree displays in the side panel.
    2. From the tree, choose VAS > Cancellation Reasons. The Cancellation Reasons window displays in the work area.
  2. Select the applicable cancellation reason and choose the Details icon. The Cancellation Reason Details window displays.
  3. In Short Description, enter a brief description of the cancellation reason.
  4. In Long Description, enter a more detailed description of the cancellation reason.
  5. Choose the Save icon.