Creating a cancellation reason

You can create a cancellation reason.

About this task

To create a cancellation reason:


  1. Perform the following steps in the Applications Manager:
    1. From the menu bar, choose Applications > Distributed Order Management. The tree displays in the side panel.
    2. From the tree, choose VAS > Cancellation Reasons. The Cancellation Reasons window displays in the work area.
  2. In Cancellation Reason, enter the cancellation reason as you want it to appear throughout the system.
  3. In Short Description, enter a brief description of the cancellation reason.
  4. In Long Description, enter a more detailed description of the cancellation reason.
  5. Choose the Save icon.