Defining capacity impact
You can define capacity impact for an answer option which is added to the capacity demand on the order, based on service type.
About this task
You can add different capacity impact values for different service types. There are two types of capacity impact:
Fixed Capacity Impact - A fixed capacity value can be added to a ‘Yes' Answer Option from a checkbox, or Answer Options whose display control type is Dropdown or Radio Button.
Capacity Impact Multiplier - A capacity multiplier value can be added to a Answer Option whose display control type is Integer or Decimal. The value is multiplied by the numeric answer given to determine the amount of capacity to add.
To define capacity impact:
- From the tree in the application rules side panel, choose Cross Application > Service Execution > Questions. The Questions window displays in the work area. The Address Questions tab displays by default.
- Select the Answer Option to which you want
to add Capacity Impact and click the Capacity Impact icon.
The Answer Option Details pop-up window displays.
Table 1. Answer option details Fields Question ID The identifier for the question this answer option is for. Question Text The text for the question this answer option is for. Answer Option Value The value of the answer option. Answer Option Text The text for the answer option. Answer Capacity Impact Service Type Select the Service Type for which capacity is added. Fixed Capacity Impact If available, enter the amount of capacity you want to add if this answer option is selected. Capacity Impact Multiplier If available, enter the value you want to multiply the answer by, which determines the amount of capacity to add for this answer option. UOM The unit of measure for the selected Service Type. This field is not modifiable.
- Enter information in the applicable fields. Refer to Table 1 for field value descriptions.
- Choose the Save icon.