Publishing settlement and refund details
The payment transactions mapping between orders without invoices and events is available for returns, exchanges, goodwill, and cancellation.
In Sterling Order Management System Software, when refund or settlement payment transaction is present without an invoice in events such as cancellation, addition of lines, or change in taxes or shipping charges, the mapping between that order event and payment transaction is available.
An association between order event and payment transaction at source along with financial posting is provided to facilitate the financial integrations in Sterling Order Management System Software with the following steps:
- Comprehensive payment audit information is logged in payment audit database tables.
- The
On Refund or Settlement Payment Transactionevent under the payment collection transaction publishes the mapping between the order event and the payment transaction. The payment transactions trigger this event and the payment is distributed after settlement in theSterling Order Management System Software.
To map payment transactions, you must enable the following properties in the
customer_overrides.properties file:yfs.yfs.payment.reason.enablePaymentAudityfs.yfs.payment.reason.persistOrderDataDuringCreateOrderyfs.yfs.payment.reason.clubChargesForSameReasonWithDifferetPaymentTypes
The following table describes the reason code and text for settlement transactions:
| Reason code | Reason text |
|---|---|
| SHIPMENT | Shipment Invoice |
| ORDER_INVOICE | Order Invoice |
| ADJUSTMENT | Adjustment Invoice |
| CHANGE_PRICE | Change Price |
| ADDITION | Add Order Line |
| CREATE_ORDER | Create Order Settlement |
| INSUFFICIENT_CHARGE | Insufficient Charge |
The following table describes the reason code and text for refund transactions:
| Reason code | Reason text |
|---|---|
| RETURN | Return Invoice |
| ADJUSTMENT | Adjustment Invoice |
| CHANGE_PRICE | Change Price |
| CANCEL | Cancel Quantity |
| EXCESS_CHARGE | Excess Charge |