Capacity allocation during order capture

Sterling Order Management System Software provides the capability to allocate capacity (or promise resource availability) for Provided and Delivery service lines during order capture.

Capacity allocation is achieved by checking capacity to perform a Provided or Delivery service during order line creation. If the capacity is available, capacity can be allocated (or promised) during creation of the line. This capacity is then considered unavailable for the other order lines. Modifications to a service line can also be checked for capacity availability. The following key capabilities are provided by Sterling Order Management System Software for handling capacity allocation of delivery and provided service lines:

• Ability to check capacity availability during order line creation and allocate (block) capacity if it is available.
• Ability to allocate capacity after order line creation by providing a valid appointment for the line.
• Ability to change the Promised Appointment for a provided service line any time before line shipment or completion of work order.
  Note: Status of a Provided Service line or Delivery line does not indicate whether or not capacity has been allocated for the line. Appointment Status indicates if capacity has been allocated for the service line.