Value-added services: creating an event rule
You can create an even rule.
About this task
To create an event rule:
- From the menu bar, choose Applications > Distributed Order Management. The tree displays in the side panel.
- From the tree, choose VAS > VAS Process > VAS Monitoring. The Monitoring: Work Order window displays. Choose the Monitor Events tab.
- In the Monitor Events list window, choose the Details icon. The Monitor Event Details pop-up window displays.
- Enter information in the applicable fields. Refer to Table 1 for field value descriptions.
- Choose the Save icon.
Table 1. Event monitoring Field Description Event ID The event ID. Description A brief description of the event. Requires Realert Check this box if you want the users to be re-alerted if the issue has not been resolved within a certain timeframe. Realert Interval If you have selected Requires Realert, enter the interval (in hours) that re-alerts should be sent. Automatically Resolve Alerts This flag must be checked to trigger a monitor event every time an alert condition is detected on an order. To trigger an alert only once when the alert condition is met, uncheck this flag. Event Identified By Work Order Select this field if you want two or more alert conditions to be treated the same, belonging to the same work order. Service To Be Invoked Select the service to be invoked, whenever the event is raised. Aggregate And Invoke Service For Work Order Select this field if you want only one alert to be raised for a work order when alert conditions are detected.