Reverse logistics involves managing the return process for your products. Users can view return order information to inspect returned items, determine how returned items should be handled, and provide the Buyer with the necessary amount of credit for the return. Reverse Logistics module automates returns and exchanges, reduce costs and guides the user through predefined steps to deliver a superior customer experience.
|If you are...||See this topic|
|A business user managing return orders, blind returns, and/or exchange orders|
|A system administrator installing Sterling Order Management System Software||Installing Sterling Order Management System Software|
|A system administrator deploying Sterling Order Management System Software||Deploying Sterling Order Management System Software|