Value-added services: conditions

A condition matches document type attributes against decision points and routes the documents to different paths based on the specified attribute and value combinations.

About this task

The document type attributes against which conditions can be created are predefined in Sterling Order Management System Software. You can use these attributes in any combination or you can create conditions that run the appropriate application logic for specific circumstances.

To view the condition details of a Value-Added Services pipeline:


  1. In the Applications Manager, do the following steps:
    1. From the menu bar, choose Applications > Distributed Order Management. The tree displays in the side panel.
    2. From the tree, choose VAS > VAS Process > VAS Process Models.
  2. In the VAS window, choose the Conditions icon. The Conditions tab window displays.


Table 1. Conditions tab window
Field Description
Pre-Call This indicates the pre-call conditions specific to VAS pipeline.
Service Status This indicates the service status conditions specific to VAS pipeline.