Setting up a value-added services modification group
You can set up a VAS modification group.
About this task
To set up a VAS modification group:
- From the tree in the application rules side panel, choose VAS > VAS Process > VAS Modification Groups. The Status Modification Group List window displays.
- From the Status Modification Group List, click the Plus icon. The Status Modification Group Details window displays.
- Enter information in the applicable fields. For field value descriptions, see the following table.
- Click the Save icon to save the
Table 1. Status modification group details window Field Description Status Modification Group ID Enter a name for the status modification group. Description Enter a description for the status modification group. Inherited From Status Modification Group (Optional) Select a parent status modification group if you want to inherit modification rules from another group. Is Override (Optional) Check this option if you want this status modification group to take precedence. Condition (Optional) Select a condition if you want to specify a condition for this status modification group. Or, you can create a condition by clicking the Plus icon, which opens the Condition Detail window. Refer toAdding conditions to a status modification group for information about configuring conditions for status modification groups.Note: If you do not specify a condition, this group's validation is enforced. Subscribed Modification Types Available Displays a list of available modification types. This list includes all system-supplied modification types as well as the custom modification types that you created in the Custom Modification window. To subscribe a modification type, select the modification type in the Available list and click the Right Arrow icon. Subscribed Displays a list of the modification types for which you want to define modification rules. To remove a modification type from the subscribed list, select the modification type in the Subscribed list and click the Left Arrow icon. Click the Save icon to display the subscribed modification types in the Modification Rules tab. Modification Rules Group By Select a sort option for displaying modification types in the Primary Info tab. You can sort modification types by type, level, and status. Primary Info Displays the modification types that you subscribed in the Subscribed Modification Types tab. Expand the applicable modification types and levels for which you want to set up modification rules. Right click on the applicable rule and choose Allow, Disallow, or Ignore as per your business practices. Refer to Table 2 for field value descriptions.
The following table describes modifications types that are available for value-added services:
|Add Activity||Allow, disallow, or ignore the addition of an activity appropriately.|
|Add Instruction||Allow, disallow, or ignore the addition of an instruction appropriately.|
|Add Note||Allow, disallow, or ignore the addition or modification of notes associated with a work order.|
|Cancel Work Order||Allow, disallow, or ignore the cancellation of a work order appropriately.|
|Change Appointment||Allow, disallow, or ignore the addition, deletion, or modification of a work order appointment.|
|Allow, disallow, or ignore the addition, deletion, or modification of users assigned to complete an appointment in the work order.|
|Change Finish Date||Allow, disallow, or ignore the modification of a finish date by which the tasks should be finished.|
|Change Instruction||Allow, disallow, or ignore the modification of an instruction appropriately.|
|Change Other Attributes||Allow, disallow, or ignore the modification of other attributes appropriately.|
|Change Other Relationships||Allow, disallow, or ignore the modification of other relationships appropriately.|
|Change Product Line||Allow, disallow, or ignore the addition, deletion, or modification of the deliverable product line associated with a work order.|
|Change Service Line||Allow, disallow, or ignore the addition, deletion, or modification of the Service Line associated with a work order.|
|Change Ship To||Allow, disallow, or ignore the changes made to the service location address of the customer, where the service is performed if the item is a Provided Service Item.|
|Change Start Date||Allow, disallow, or ignore the modification of a start date appropriately.|
|Change Station Assignments||Allow, disallow, or ignore the modification of station assignments appropriately.|
|Decrease Priority||Allow, disallow, or ignore the decrease in priority appropriately.|
|Hold Type Modifications||Allow, disallow, or ignore the modification of the Hold Type with which a work order is associated.|
|Increase Priority||Allow, disallow, or ignore the increase in priority appropriately.|
|Remove Activity||Allow, disallow, or ignore the removal of an activity appropriately.|
|Resequence Activity||Allow, disallow, or ignore the resequencing of an activity appropriately.|
|Activity||Allow, disallow, or ignore the modification types at the activity level appropriately.|
|Work Order||Allow, disallow, or ignore the modification types at the work order level appropriately.|