Fulfillment specific components: creating an event rule
You can create an event rule.
About this task
To create an event rule:
- From the tree in the application rules side panel, choose Document Specific > (Document Type) > Fulfillment > Monitor Events. The Monitor Events window displays.
- From the Monitor Events list, choose the Create New icon. The Monitor Events Details window displays.
- Enter information in the applicable fields. Refer to Table 1 for field level descriptions.
- Choose the Save icon.
In most cases, the attributes that identify an event should be a subset of the attributes that specify event aggregation.
Table 1. Monitor event details pop-up window Field Description Event Id Enter the event ID. Description Enter a brief description of the event. Requires Realert Select this field if you want users to be re-alerted if the issue has not been resolved within a certain timeframe. Realert Interval If you selected Requires Realert, enter the interval (in hours) that re-alerts should be sent. Automatically Resolve Alerts Select this field to automatically remove an alert if the alert condition is no longer valid. Once the alert is resolved, a new alert is raised if the condition is detected again. Event Identified By Return Select this field if you want two or more alert conditions to be treated the same if they belong to the same return.Note: This field can be selected in conjunction with Return Line field. Return Line Select this field if you want two or more alert conditions to be treated the same if they belong to the same return line.Note: This field can be selected in conjunction with Return field. Service To Be Invoked Select the alert service to be invoked should the event consolidation rule conditions be met. Aggregate And Invoke Service For Return Select this field if you want only one alert to be raised for a return when alert conditions are detected. Return Line Select this field if you want only one alert to be raised per return line when alert conditions are detected.