Shipments: actions

An action is a process or program that is triggered by an event.

About this task

These processes and programs send user alert notifications and automatically resolve issues.

For example, when an order is released (the event), you can set an action to send the customer an e-mail.

To view the action details of an outbound shipment pipeline:


  1. From the tree in the application rules side panel, choose Document Specific > (Document Type) > Outbound Logistics > Shipment Process Model. The Outbound Shipment window displays.
  2. In the Outbound Shipment window, choose the Actions icon.
  3. The Actions tab window displays.